They phoned me to make changes on my online booking and i was happy for that. Their rooms are very neat and they were friendly. I got free parking. It is easy to communicate with them by chatting on whatsap.

The amount of money that we pay for room security it's to big because sometimes we've got only the money to pay for the booking, so it means you won't be able to sleep there if you don't have 500 for room security.

Cleanliness of the room and kitchen

The house was cold throughout the night, aircon not working, even the staff lady tried but it continued not to work. The worst part is that the staff lady told me that this was a known problem, buy the office lady still put me in that room, charging R500 breakage fee for such a room. The bedside lamp and bathroom light were not working. I went out to find food and came back to a totally dark complex because of no backup for loadshedding and there was no security, so I had to park and walk in the dark, up the stairs, it was so traumatic. The water is just warm, nothing more than that for a shower in winter, this was terrible 😫

The location

No hot water! No Microwave, Bed lights not working

Spotless, well-made

The internet is slow

It was clean ,bed was the most comfortable I have slept on and the view is amazing.

During loadshedding there should be a generator. Water does not get hot enough.

Nothing they are scammers full stop.

They did not answer the phone when I called to confirm the booking, called three times, they then proceeded to deduct money from my account for the stay I didn't have.....ok understandable right maybe....after corresponding with the lady who answers their fone and sent screenshot messages as proof they refused to refund me or reschedule my stay since it was already paid for. I don't understand in what world do you treat customers this way speak to them in such a manner. I've used so many places this is the 1st time ever being treated like a common criminal simply because I wanted value for my money

Very comfortable, clean and accommodating.

Early check out

Everything is perfect

Nothing