The property should provide a safety deposit box in the room. Also, the check in process was very stressful. I was contacted to do an online check in the day I was supposed to arrive. I was in the process of travelling and it was difficult to complete the task. Their website would not allow me to change the number of guests to 1, so I had to check myself twice and send 2 copies of my passport. Also, it asked too many irrelevant questions such as the flight number and time of the flight etc. Finally, the website did not allow me to enter where the passport was issued so I could not complete the check in. I had to contact booking.com and they had to intervene. They finally did send me a door code. This process should be improved. It is NOT acceptable.

Location was excellent and the apartment was very suitable and comfortable. Everything needed for a short stay was to hand.

Nothing of any consequence.

Very good location at five minutes from the beach; flat a typical old Portuguese flat with old Portuguese furniture; washing machine; kitchen well equipped; huge table good for dinners and work; lots of old books in the shelves; nice lighting, French windows

Very, very noisy at night from the in- and outside; some mold in the shower; one cockroach fled when I switched on the light in the kitchen; kind of smelly but that is rather normal in old buildings.

Location and responsiveness of staff

The bathroom can use some upgrade.

Location

On arrival main entrance door to apartment block was smashed in and glass everywhere Not good first impression Our apartment was broken into on last night too 🥲

Location

The dirty state of the apartment and having to spend 2 nights (in Feb.) with no heating.

The location was superb

The advert for the apartment showed a balcony but the apartment didn’t have one