food and staff are amazing.

one of the rooms needs a new mattress in room 2z just feel the springs

Breakfast was amazing and service with a smile always, value for money perfect for a quick overnight stay , location to town centre was spot on. Very friendly and welcoming

Only that the paintwork and carpets a little tired in our room , but this would not prevent me coming back.

Great welcome

The rooms were very modern and in a good location

That there weren't many channels on the TV

we booked 2 rooms for a business trip. one of the rooms had blood stained bedding so had to change rooms. the other discovered he had a ominous tunnel hidden under the desk that went under the hotel. imagine trying to sleep with that in a room. he obviously asked the hotel to move rooms but the only one available was the one with bloodstains his colleague had just left. neither people got much sleep. then in the morning we’re told breakfast finished at 9am. who finishes breakfast at 9am? ridiculous

great location; historic building; friendly helpful staff; comfortable and clean room

more stairs to climb than I had asked for; car park very difficult to find especially as difficult to park at the front in order to find out how to get to the car park! details of how to find the car park when booking would be helpful

friendly welcoming staff

accommodation needs updating

Friendly staff Good food and ales Parking Excellent value for money

Location was great - next to Greene King brewery and Apex centre. A warm welcome, nice beer, lovely (steak) dinner, delicious breakfast and a great night's rest.

Location was good, close to town centre. New owner just taken over so a few minor problems but nothing major

Lots of tables 'reserved' from early evening but no time stated on them so could have been used, instead of being left empty.....

Perfect location, near Cathedral and centre of town. Veryquiet. Very helpful and friendly staff. Great breakfast,with lots of choice

Room was a bit hot, but there was a good fan. Can't be helped considering the summer we have had!

would like too say what a lovely weekend we had clean warm comfortable staff are really friendly all smile and friendly great location the food and drinks were very good value and many drinks too choose from give this a visit you wont be dissapointed 2 minute walk into town that has everything without using your car we will be back many thanks jackie and darren essex

everything 1st class well looked after 10/10

Looking a little tired. Needs new carpet and redecoration. Staff very friendly and helpful.

everything

nothing

Very good situation for walking into town.Room very spacious and clean.Shower very goodn

No wi-fi details,carpets worn and grubby.As it was an older building ,sound proofing not great,was woken at 5:30 by whoever was in the room above.Also a lot of traffic noise in front room.

Great location in town and very friendly and helpful staff. There was a great beer selection at the bar! Comfortable beds, powerful shower and large and spacious rooms. Good value for money.

I thought I was booking 2 twin rooms through the app and got 2 family rooms (double bed + pull-out single sofa bed) instead. Could be more homely decorated, the colours are a bit cold.

perfect for us and local to family. breakfast and pub great. really helpful staff.

It's central in Bury so in an excellent location. We could park there so it was a good base.

Breakfast was awful. It wasn't cooked, or had gone cold before being served. I didn't complain. It seemed like too much hassle. I regret that now.

was a lovely setting, warm and comfortable the staff were lovely and accommodating, food was amazing great value for money, will definitely visit again.

Warm spacious room in what was once the Master Brewers house, a historic location in old Bury St Edmunds in the brewery area just up the road from the Cathedral. Tea making facilities, comfortable bed, good sound proofing/secondary glazing considering the busy road out front, very nice proper cooked breakfast available in the pub building next door, superb shower, very welcoming team.

No negative comments to make.