Great location and staff

Tired rooms Smelly pool towels

Location pool large rooms restaurant

Small bathroom in plunge pool rooms

Good location, right in the middle of Sanur, with lots of restaurants, bars and massage places nearby. It is also close to the beach. The staff were all lovely. We found the room, large and comfortable but a bit dated and the whole resort could benefit from an update. There were termites in a doorframe of a nearby room and our room had quite a gassy sewerage smell in the toilet and the plumbing wasn’t great. The pillows on the beds were very puffy and large and I needed to request a lower profile one as I had a sore neck after the first night (the bed was very comfortable though). I think the spa baths on the balcony could be removed and then the rooms would have lovely large balconies that could be set up with some comfortable chairs or loungers for guests to use. The loungers around the pool need replacing….i often found that I was lying in the water rather than on the lounger as the rattan was so saggy that when you lie on it, it sinks below the water level. The pool towels are pretty old too. Food in the restaurant was average. The breakfast buffet was reasonably varied, however I had to ask for tea bags as the only option was pre-made tea in an urn which wasn’t nice and there were no tea bags readily available. We attended an evening Asian buffet but found the range of food disappointing. Entree choices were soup which they made fresh to order (nice) or rice paper rolls (only a couple on one plate). Mains was stir fried choice of meat and vegetables with rice or noodles. Dessert was sticky rice with mango (nice), chocolate pudding (bland and tasteless) or banana fritters with either grated cheese or chocolate sprinkles (the fritters were cold and would have been a lot better hot). Overall it was underwhelming. I’m always surprised that people are still allowed to smoke around other people eating but I know that rules vary around the world.

The gassy smell in the toilet in our room, the termites in a nearby room’s doorframe and the general “needs renovating” feel of the place, the limited food options on the Asian buffet night, old pool towels, some of the sun loungers need replacing.

Great facilities loved the private plunge pools

They moved me from one bedroom suite (5th floor)worst room design ever kitchen no sink no hot plate no kitchen utensils Next room 3rd floor good design kitchen sink still no kitchen utensils or pots or plates washing up gear I requested these items three times no response I went and purchased the gear

Management that looked at the inclusions in the online advertising imformation

awesome pool area and swim up bar

the building is getting tired

friendly staff, great pool area, splendid location, hearty breakfast

the building is getting a bit tired

Location was good. Restaurant good.

Air conditioner didn’t work properly. Hard to flush the toilet .