Hospitality .. Facilities and the room type and the breakfast

The staff need more knowledge and more trained to be good servant olso not professional cleaned

النظافه والموقع والفعاليات

تعامل موظفي الاستقبال

The location and the vibe

Seriously i could not find any flaws

Super

Nothing

rooms are large and comfortable, view of the mountains is impeccable. Bathrooms were excellent too. Entertainment options at the Hotel and the Restaurants around, including the Snow activities were fantastic.

Breakfast was a bit disappointing, service in the breakfast hall was also poor as the staff could not understand English. Food quality was sub standard.

The room is very spacious, wonderful decor, and there is a dressing room 🤩

Nothing everything amazing

Staff and facilities are great as always.

Bed sheets were not washed well.

amazing location and ski facilities, the heated outdoor pool, amazing views from your room.

food was below par, they didn’t replenish the room amenities - not 5* service but really enjoyed my stay there so this is nitpicking

everything

the travel from their location to the ski

nothing the staff attitude is to bad

the room was not clean and the stuff was not good and not helpful thats was my first stay and the last

Room, pool, restaurant Scalini, breakfast

Nice SPA with outdoor warm pool

Breakfast food variety could be better

The location is fabulous. The property is in the middle of the snowy mountains. Active skiing happening all around. The property is well maintained and blessed with very courteous and friendly staff. I visited with my family and had a great time. Breakfast is not just an event but an experience with a diverse spread of options with local and European cuisine where the dining staff are always prepared to make your dining experience a memorable one with the landscape of snowy mountains around the dining space. Special appreciation to the chef Mr.Vincent Francis for his careful observation of guests and including in the menu the cuisine of their country in the days menu. We were also organised a breakfast in Pik chalet because we loved the ambience with surrounding snowy mountains. Thanks Vincent for that. Special mention to the house keeping staff who are always ready to help. Our recognition to the lady Ms.Maral who is very helpful and to make our stay comfortable.

Layout of the bathroom, no lockable toilets, no hair dryer, small balcony. However these things are minor but overall it was a great experience

everything was perfect Breakfast was good although it needs more choices rooms are big and comfort we did not use the pool although it looks very good room services are so friendly and nice

Bath rooms has no water Shattaf , although there is one in the toilets in the reception

the alarm in the room was set for 6 am with a warning SOS tone as if it is qar and evacuation is started. after the alarm we couldnt sleep because of headache. the check in is at 2 pm, but we coulndt enter the room until 3pm. and the ski facilities are closed at 5pm. what kind of ski resosrt is it? we came that long road from the city in order not to do anything and return qirh headache? in one word it is DISASTER!

Location is very close to all activities.

Very good location. Superb service and hodpitality. Very clean , tidy and comfirtable room