Breakfast- Allocated 07:00 on sheet due to work travel, not presented until 07:15 and hot water not ready so unable to have coffee. Room- Walls little thin, TV and LOUD snoring in room next door, little sleep on both nights. Pool- Had a look and will use on next visit.

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Location and the building. A late check in was accommodated.

Breakfast was poorly organised on the one night we stayed. Food was good.

Location, check in, very friendly and helpful receptionist

Poor breakfast service on Friday morning, poor showers

The staff and owner of the hotel were lovely, very friendly indeed and they went out of their way to provide good service. In particular I would like to mention George who stayed late to check us in to the hotel when the immigration queues at Portsmouth delayed our arrival. The hotel itself is an attractive old stone building which is clearly maintained on a shoe-string by its enthusiastic owner - one guest described it as "quirky" - nice with unusual measure of attractions but a commensurate measure of faults…

Access to the rooms was via several flights of stairs. The electrical facilities were old and several lights didn't work. The plumbing was a disaster - for two nights we had no hot water and then the macerating toilet blocked so we had to move rooms. Despite these faults we enjoyed our stay due to the lovely staff.

The building is great. The interior is full of mosaic and tiled floors, wood panelled dining rooms, comfortable chairs. There is a chaise longue in the lounge where there is very big television. The room was comfortable, not the very best bed but perfectly acceptable.

A very minor thing, there was no bedside light.

Breakfast was lovely, room large with clean bedding and comfortable beds. Pool was empty so our girls had a great swim. Building so beautiful and the history was interesting

Nescafé coffee at breakfast. No filter coffee. Hotel does require massive investment and a really deep clean. Peeling paint and mould did feature but didn’t affect our stay. Pool changing needs attention. Sauna and hot tub out of action

The building is so beautiful, has amazing character. Is has got enormous potential. Everthing is there in place but...must be dawn to extremely poor management. Who is actually responsible for running of this hotel i would like to know....such a waste of potential...sad. area beautiful also... Bed and towels clean. Breakfast also very sufficient..cant complain.

Where to start. First of all cleanliness..lots to desire...cups not clean.. couldn't drink tea..curtains dirty hanging of bearly few hinges. windows dirty..windows did not close..carpet to wash..beds without mattresses protector..bedboard need to be wash..bed old, ready to be thrown away...furniture could be given much more wash and attention..drawers dusty..need of good hoovering..inside the wardrobe dovet thrown on the floor..bathroom no chair or shelf to put clothes..no hooks to hung towels..in the hotel need of fresh air, just need to open windows..swimming tiles so dirty...what a shame...nobody seams to clean it at all..garden left with mish mash broken furniture..no plants. ..chairs dirty with thrown blankets over them but nobody bother to refresh the look of it...lots of cobwebs everywhere...is such an amazing building but seams to be just left to itself...are thise working stuff not responsible for giving love and attention to it? Comfortable sitting in the reception area while rest of the hotel left untidy...most of the jobs are not difficult...just give some love and hotel could be one of the top...what a shame...but I got in love with the character of this building...shame those people working there did not....nevertheless stuff very friendly. The whole place needs proper scrub and proper management... I hope one day will be a top running hotel as the potential is huge and is there...

Lovely building, very old school

A little bit out of town, and the town ain’t great