Everything was easily accessible, the staff was friendly and very helpful and the facility was clean and had all the relaxation things I needed.

The Sauna was not working, but other than that, no complaints.

Beautiful venue

Nothing

Location was excellent. The size of the accommodation was excellent. Working space for my notebook was good. Very well appointed.

Load shedding - the generator was only working part time.

the beds were comfortable and freshly made daily

the property is tired and in desperate need of an upgrade. a coat of paint and some TLC would not go amiss

Supurb. Only wish I could have stayed longer!

Mom Neliswa is the best and place is so beautiful.

Nothing

The self catering apartment was well equipped and we had stayed before so knew what to expect.

The whole experience was affected by torrential rain which apparently damaged the property's pump and left us without water for nearly 24 hours. The employee on duty seemed unable to tell us anything and we had to ask for bottled water. It spoiled our stay - the weather made going out unpleasant but staying in was worse.

The place is clean, accommodating and welcoming and friendly staff

Nothing

The reception lady was very friendly, helpful and welcoming. Place is beautiful, facilities are lovely and location is perfect.

Loadshedding was almost 10 hours in our one night's stay so that meant no water for the duration of the Loadshedding which was horrid. Sadly they only use generator one or hours in the morning and I think one hour in the evening their excuse was diesel is very expensive therefore the use of generators are limited. The generators should be used according to Loadshedding schedule. It was hot and uncomfortable. Outside was very dark so we were unable to use the pool at night When there was Loadshedding.

The staff was excellent. You felt apart of there family. The room was as described.

The weather was poor.

Beautifully furnished clean apartment , staff incredibly friendly. We will be returning soon. Loved our stay.

Location

Eskom Load-shedding sucked! The property should have a better back-up plan, Also the property should have notified its guest before-hand that we should expect electricity outages!

Even the staff was not friendly and not interested to assist when there is a problem. The extra charges also sucked, they dont inform the guest about extra-charges before hand!

Bedding linen towels toiletries good quality and clean

Maintenance upkeep abit behind lights and TV in bedroom wasn't working needs to be checked on regular basis