food good

bit dated for the money

The hotel is on the main road through Bowmore so easy to identify and reach. The staff when not busy were very friendly.

First of all we were travelling by bicycle and had to leave our bikes in the alleyway along the hotel itself which was not ideal, they were exposed to theft and the weather but also a great deal of glass that had been smashed down there. I would suggest they look at how they can accommodate bikes in the future. I was disappointed with our room which was I imagine a small double - it was extremely small and quite claustrophobic- literally able to walk around the bed with nothing else in the room, the bathroom door was unable to open properly due to the lack of space and if someone was on the other side of the room you had to wait to pass if the door was open. The tea and coffee facilities were also not considered for guest - all the tea/coffee/sugar and milk pods were thrown together in a tin and were all over the place. Sometimes it’s little touches that can make a real welcome and difference to a stay. The internet connection was initially poor but improved so that may well have been weather based. My first morning I was woken up at 6.30 by music and I’m guessing our room was over one of the speakers in the restaurant albeit breakfast was not being served until 7.30am. After I had been cycling all day waking at this time was not ideal. The following morning did improve and the music was quieter and started at 7.30. The restaurant was really busy both evenings and what staff they had were polite but very busy.

Great location looking out over the bay and right in the town centre. Cooked and continental breakfast were of a high standard , and dinner was very good.

The short staffing evident everywhere was quite noticeable here , with service being a little slow at times. That said the staff were very curteous and run off their feet

Room was large, conformable and nicely furnished with comfortable bed. View to street. Breakfast involved a trip around the corner to main hotel. Staff and food were great. View from dining room was lovely too.

The room felt cold on arrival, so not so welcoming. Just a liitle low heat would have been nice. TV channels were not tuned in. More concerning was the shower; although clean, modern, spacious and stylish, there was nowhere to put toiletries other than the floor. The shower tray was very smooth and slippery and there were no grab rails, even though the toilet and sink areas had grab rails all round them. The bathroom was just generally poorly designed with a tiny sink and a mirror placed not above the sink but above the toilet to presumably make way for the numerous and slightly surplus to requirements grab rails. Very odd room design and the shower is just dangerous for anyone with reduced mobility

Very nice hotel. Excellent location. Comfortable room. Good food and whisky 🥃

Slightly bigger room. Fine for one

Every aspect of our stay was incredible, staff, location,meals and view. Sophie is amazing! Josh as well!

Nothing!!!

fabulous seafood specials, warm and cosy room, exceptional views over the loch.

Dinner service and meals were cold.

Food was hot and tasty

The service was poor. Insufficient staff meant long waits for food and bar staff couldn't manage two sides of bar so long waits for attention. Gave up one night after a 10 minute wait and went elsewhere.

Excellent staff and great whiskey selection at the bar.

Welcoming staff and excellent top floor room with fine views. Bar and restaurant, including outdoor sitting area overlooking the sea were excellent. Pleasant public bar and lots of effort put into the decor, using wood from old whisky barrels, and yet didn't look contrived. Food at dinner and breakfast excellent.

A slightly better spot to park out bicycles, rather than down a close behind the beer kegs, but it was actually ok and no real complaints at all.

Dinner at the restaurant was delicious!

lovely views, nice bar and restaurant, nice decor

due to the age of the property not very well soundproofed

restaurant location, food and staff were fabulous!

Moved us to an alternative hotel & was no option for twin the

Staff were brilliant, took a fire alarm, which turned out to be false in their stride with minimal guest impact

Room very small

Staff were good. No room view really. Breakfast adequate.

Price, too expensive.