it was so spacious and beautiful apartment

very spacious and comfortable

Not very clean

Location suited the purpose of our visit

On arrival, we entered the apartment to find it had not been made ready for us, nothing had been done or cleaned since the last guests, spent a long time getting a reply from owner, who said we did not have a booking, even though he had sent us an email detailing key entry code, in the end he sent someone around to make apartment ready, in this time of Covid-19 this was not a good start, and cleaners did not have masks on and they knew we were already in the property. Eventually beds were changed, bathrooms cleaned etc, but we had to wait a long time to be able to settle in. Owner was not very apologetic about the situation, but we managed to relax in the end. The cleaning lady Lucy was very nice and she did a good job. The telephone number in property for problem contact kept saying unavailable, therefore had to resort to contacting Booking.com direct to rectify the situation, which they did.

The accommodation was even better than what photos show, renovated and beautifully decorated, totally deserved the price we paid. Large windows with a lovely land view from the 7th floor. The living room has an extremely big space to sit and enjoy your days, with perfect decoration, mirrors, comfy sofas and nice details. The bathrooms were big and the beds were perfectly comfortable! The man on the phone was really polite and helpful.

Sadly the accommodation was partly not clean and sterilised before our arrival as leftover food and opened sauces were in the fridge, as well as used toilet paper in the bathroom bins (probably from the previous guests). This was disappointing as during COVID-19 times everything should be clean AND sterilise, not just tidy. We really hope that this was just our case, as the staff on the phone sound professional, helpful and polite and we are sure after this review they will take the proper actions to get better. Moreover, there was not enough parking space but other than that we would definitely recommend this place to friends.