great location, lovely staff, and beautiful gardens surrounding the location.

walls are pretty thin. try to get a room on side of kitchen.

A decent stay in Karen with all the basic needs. The hotel has a nice lounge area and offers breakfast.

It seemed the hotel was not aware of the booking so our room was not prepared and was a bit dusty and missing towels.

Wonderful experience for the first stay!

NOT a single thing!

Location, ambience, and value for money.

Nothing really.

All perfect, great brand new hotel, nicer staff.

The rooms are beautiful and well taken of, the staff is the absolute friendliest, the food is good, and they were understanding about me needing to check out a little late.

I asked for hotel pick-up, but I had to wait for almost an hour for it to arrive due to traffic. Rather just take an Uber or a taxi from the airport as it's cheaper and more convenient. The driver was super friendly though.

Food was excellent. Staff are very friendly and helpful.

The staff is exceptionally friendly and willing to help. I arrived much to early due to a change in my scedule, but whitout me asking they let me in the room early to rest.

There was no warm water in the room I booked. When I complained about it the staff told me there was a problem in the whole building and offered me another room in another building. The other room turned out to have a leaking roof and rain was leaking right in the bed. My overall impression was that the hotel is overpriced. In the Netherlands were prices are generally higher than in Kenya I would get better value for money than in this hotel. Only the staff made up for the shortcommings by being very kind and helpfull.

nice place,food is good

TV...improve on it