The hosts were incredibly responsive - immediate answers to our queries about transport back from the centre one evening and Fernanda even offered to come and pick us up when we’d spent way too long in the vast queue for the 28 Tram. The apartment is set in a private road of old local chocolate magnate’s workers’ houses, like a Lisbon version of Bourneville, it’s very tastefully done with a decent shower. Best miradour in Lisbon 5min walk away and good choice of local bars and restaurants.

The noise from the neighbours. Loud talking (thin walls too I think) until 3:00am one night made for difficult sleeping. And I wish I’d read the instructions better about the bus alternatives to the 28 Tram (queues to get on in centre can mean it’s not such a handy way to get home in less than an hour) or the metro (only a 15m walk but it is a consistently steep 15mins).

Excellent historical location. Helpful guidebook. Quiet neighbors.

N/a

Everything. Such great detail and care taken into making this place feel like a home. So comfortable and easy to get around. Restaurants and grocery stores close by too. Every appliance you can think of. All the staff were so helpful and welcoming.

Nothing.

- sometimes a little bit of a sewer smell - thin walls, would recommend taking ear plugs with you

Everything was clean and Valeria was exceptional. She even brought over a couple adapters because we had brought the wrong ones for the outlets here. She greeted us with a bottle of wine and fruit on the table! Would definitely return

Valeria, the owner's representative, met us at the apartment and helped us with our luggage. She provided an overview of the apartment and the surrounding neighborhood. We appreciated the bottle of wine and fresh fruit. We cooked a light dinner on our first night, and the kitchen was well outfitted. It helped having a washing machine. The bed was comfortable. The apartment is located in a very quiet area.

At times, the bathroom retained a back odor from the sewage system. The windows don't have screens, so bugs came in. It's a far hike from the Chiado and Baixa areas of the city. The nearest metro station is quite a distance.

Location was a 2 minute level walk to the Main Street of the suburb, which was on a tram route including a stop for the No.28 tourist tram. If walking to the main city plaza, it is all down hill as our accommodation was on one of the 7 hills surrounding Lisbon. The apartment had everything you could need, including a balcony and washing machine. Upon arrival there was a complimentary bottle of wine, chocolates and a fruit bowl. The owner was helpful and we were able to organise an early check-in. A special thanks to Valeria who was available by mobile to respond to any questions we had. She also organised an airport transfer, at a competitive rate upon our departure. Wi-Fi was good. The information book for the apartment suggested we attend to our own rubbish removal (despite the €60 cleaning fee). Whilst the general rubbish bin was just 150m away, the recycling bins were some 450m away, which made it a bit awkward for “busy tourists”.

Really nice place, great quiet location in Graca - a perfect base for Lisbon. Really comfy, super clean and really nice touches - chocolates, wine, coffee, slippers. It was really well thought out, and very attentive. Highly recommended.