Hotel is very nice, staff was helpful

Though the hotel was nice, we somehow had to reserve anything spa area or any before arrival, which wasn't quite convenient for our sudden visit to the city

Fairly clean and well run hotel. Breakfast was good.

Location:: Approximately 2 miles from the Medina. I found it difficult to get a meal in the evening. There's really nothing spectacular at this end of town. It you want the real atmosphere, restaurants and shops of Marrakech, you need to be in the Medina.

Location and proximity to shops and activities. Very safe street and big clean rooms.

Nothing.

Staff were excellent Good breakfast selection

Everything was good

everything

all good

Everything! The staff is very warm and welcoming. Tasty breakfast and cleaning standards on top! I wish all the hotels had this type of service. At our first night we didn't have hot water but the receptionist came to the room and managed to fix everything for the next day. Splendid costumer service !

The rooms have an annoying door system. When the door is not closed properly, it keeps beeping. Lucky us, we had some neighbours that were not closing the door properly all time, waking us up every early morning. Out of that, everything is amazing at Teranga.

If you're looking for bang for buck - this is it. Very happy with the choice; Breakfast was great, several local food places to try the authentic Moroccan cuisine, rooms are clean, staff is friendly and very helpful (printed our flight tickets and got us a taxi to the airport). Location is ok, if you like walking, you can get around pretty easily on foot, but a taxi to Medina was 5 euros. Would go again myself :)

Was clean, friendly staff

Need more changes in breakfast menu, need menus in English language, bcz in restaurant staff friendly, but don't speak English.

it was a good location with restaurants and bars close by

The pool was dirty and covered in bird poo, so we couldn’t use it at all. The YouTube didn’t work on the TV, so that was disappointing. I had to get buy breakfast the entire time I was there because they was a lack of options and I didn’t even know what was being served due to lack of signage. On my final day there was ants all over the croissant, which I pointed out to a member of staff, but he didn’t seem bothered and did nothing about it.

Breakfast wasn't the best..food was cold and not really much variety..our children didn't eat much as coming from England they are used to toast and cereal and there wasn't any of this.

The room was clean, very spacious The hotel is in a quiet location and 10 min drive from city centre The receptionists were kind

The breakfast was very poor in quality as well as in quantity The service at the buffet was very poor We had to wait for them to bring plates, spoons, glasses.... Hot water was not available until we called the reception

The excellent breakfast best in Morocco. Rooftop pool lovely.

The check in process was smooth and straightforward

I booked a suite and the bed they have in there looks very much like Queen. But, they claim that's a King size bed. I didn't like the bed.

location, cleanliness, comfortable,

no hot water at night, minibar not cooling even after adjusting the temperature,

The A/C was brilliant, and the room was a decent size. Had they provided clean bedding with all 3 rooms this hotel would have got a higher rating. Breakfast was good, they had a few selections available.

I booked 3 rooms and 1 wasn't ready when we got there. Then the room given had dirty pillows and bed linen. The safe was locked and I asked for the key to set my keylock and was told it couldn't be provided till the next morning. So wasn't able to use the safe. We tried the restuarant inside and the food served was cold and not very tasty.

I liked the cleanliness, the friendly staff and location

the staff was very nice and the rooms comfortable.

The breakfast was quite poor.

Air conditioning. Good beds.

Fridge was not working and even when I told them this, they did not do anything about it. No hot water in the shower, only a bit warm.