A good value hotel close to Montparnasse station. Safe place to store our bikes

Clean

Small room

Location was super

The elevator broke down, and it didn't work all day. Coming down from the fifth floor through a narrow corridor (spiral staircase) with suitcases was very uncomfortable.

Nice gesture by the reception when we entered into the hotel and arranged room within the time we asked for.

The elevator wasn't working and my parents are old so for them it was a bit painful to take the stairs.

Location was accessible to all facilities

We chose this hotel following recommendation and reviews online for 4 Nights. It was advertised as having a beautiful garden, free wifi and lift facilities which was highlighted as a popular facility& cable channels. After one night stay, we lost wifi , lift went out of order. The owner was unapologetic. No offer was made to compensate for the inconvenience. No deadline for return of the lift use. We were on the 6th floor and. Had to climb 110 stairs uk and down. We were not even offered a change of room to the lower floors. All channels were French , with no Sky or CNN for news updates for tourists. The receptionists came across as uninterested and unhelpful. The owner misguided us about Booking a taxi and advised us ( senior citizens aged 65) to take our luggage and walk up to taxi rank 400mt from the hotel. Thanks to the night porter Leo, who was so kind & helpful. He brought our luggage down from the 6th floor next morning before he left duty, and arranged taxi to drop us to the train station. The garden pictures on the website is misleading as. It is a private place and we were not allowed to use the space. This should be taken down. I'm summary, we had a very disappointing experience.

For the entire visit there was no lift in action and no service assistance to help me, a 72 year old, up three long flights of winding stairs with two heavy bags. The key to the room was tempermental and required me having to return down three flights and up again and have reception try at least six other electronic keys before getting one to work. All together not the star rating as offered on your site

good beds, quiet and clean room very nice and safe area with traditional Paris restaurants and creperies all good and hope to return soon

great location. good value

Couldnt turn on AC when we were there. But it was cold-ish so turn out fine.

Small basic breakfast. Better breakfast options

The staff were friendly and helpful. Location in nice area, very handy if using the TGV out of paris. I asked for a quiet room, lovely room looking out onto the courtyard at the back, very pieceful.

The walls are very thin, i could hear the next rooms conversions

location and staff helpfulness

off site parking

close to metro, food, shopping

a piece of gum stuck on the towel rack by the shower

Location appartement

Nada

it's very nice hotel. Friendly staff and very good location

on the site is written that hotel have parking but they don't have. but stuff tell my where is nearest and cheapest parking