Staff, location, size of the room, kitchen

Extremely narrow stairs, no elevator, no net on the windows for mosquitoes

The location, the bed and the coffee. That's all one would need. It was also clean.

The code for the door was incorrect. We had to find wifi and reach the personal. But that's something temporary if they just mind it.

Great location, nice apartament with a lot of space.

The stairs leading to the upper floors are very small and dangerous.

Location is excellent - a few minutes from the castle and river, as well as restaurants within seconds of the apartment. Approx. 10-15 minute walk from bus station and one of the train stations. Just an ideal spot to explore Ghent from. Host is very friendly and accommodating. Bed is comfy and had a good sleep there. Would definitely recommend.

Everything but three (small) things went well. Please see below.

1) I did not understand the check-in process straight from the beginning, hence I tried calling the owner twice (he/she did not pick up as, understandably as it was close to midnight already), and as it was raining, I was quite wet before I was finally able to get into the property. 2) I believe that the pillows should be changed immediately. Pillows should have substance and not be fluffy as the ones in this location. They are the cause for neck pain in my opinion. 3) There wasn't really an indication to park my bike somewhere, so I parked it inside, which was totally fine, but perhaps there should be an indication regarding where to leave a bike.

- The location was excellent. - The flat is nicely furnished and modern. - The self check-in was simple and hassle-free.

- We were traveling with a young toddler. And 3 things that were specifically a challenge were the requested cot that didn't have a fitted sheet but a loose sheet (which is a safety risk; 2 cabinets were not fastened to the walls, another safety risk; and the listed highchair was apparently an item that needed to be requested but this was not indicated in the listing. - The kitchenette was frustrating and badly laid out. It feels like it wasn't made to be used at all. A heavy drop counter covers the whole work counter (covering the stove top and basin). You need to lift this heavy counter and lean it against the wall (a latch to secure it would make sense), but when doing this you can no longer use any counter top appliances (toaster/kettle). So to use the kitchen is an absolute chore. I personally feel this needs to be rethought. A smaller lighter drop counter which only covers half the work surface and a shelf would be welcome additions. - The pots and pans were in a sorry state. There were 2 stainless steel pots that were usable. But the large pot and the pan both with a nonstick finish are heavily scratched and in need of replacement. - When it comes to glass wear and crockery, there is a decent selection of plates and bowls. But the glassware needs attention. - The advert lists a number of facilities which are apparently available but not immediately in the flat (fan/ portable airconditioner). This was not communicated upfront and is a hassle when you are looking for something at 9pm. We also never found the shampoo/body-soap that is apparently available. A info document in the flat that explains the setup would be a great addition at the very least. - The bathroom is very dark with a light needed in the shower. - At night ventilation was a problem. The neighbouring restaurants make a lot of noise so you can't leave the windows open.

Very good location, super clean apartment and nice bed

An elevator is needed since one arrives with a suitcase and the stairs are very dangerous, they are small and many

It’s proximity to the main attractions.

This property is in the city. There are city noises and it is not very well sound proofed. We could hear people walking in the unit above us and the noise from the restaurant next door. The TV is installed at a very strange location right in the corner. The fridge froze up. The linen needs to be improved - the main bed duvet was too small and the pillows were too soft. The WiFi is extremely poor.

Clean, nice bathroom.

Poor ventilation, too hot, musquitos, very low windows easy to fall out!

Very easy checkin, took a minute to see the buttons of the door handle :). Location was a nice surprise. Very close to good restaurants and landmarks. Everything within walking distance.

Needed more coffee, toiletries for 2 days stay. Would have been nice if it was already taken into account.

Very comfortable bed. Spacious shower in an otherwise small bathroom. High quality towels. We found Angelina the owner to be very pleasant and helpful in all respects. Many great and/ or fun restaurants in the area.

The two floors of stairs to the room were typical of Belgian/Dutch dwellings, a bit narrow and steep for total comfort. But the hand rail is wide and sturdy. You will be fine and pleased with your destination.

Great location.

The sofa bed was pretty disgusting, please get a new mattress, bed sheet and duvet cover for it.

The location is excellent. Very close to tourist sites and eateries. The facilities are good and make the place very pleasant to stay. The owner is very friendly and helpful.

Perfect two-room apartment for a family! The location is very convenient: it is in the very center of the city, but at the same time it is a quiet street and there were no disturbing noises at all. Comfortable beds, nice and contemporary design of the apartment. The check-in is very convenient, because the key is not needed and you can check in any time. The host was always in touch and ready to help.

The flat is in a very quiet side-street, and a 5-10 minute walk from the center (depending on what you call the center). It's clean and tidy, had a table with two chairs to work from and a big, very comfortable bed. Angelina, the host, always replied to my (few) questions in time.

Exceptional apartment. Very clean and stylish. Close to great restaurants, bars and the cultural centre. I would thoroughly recommend this place.

We visited Ghent for an event at Kompass. The apartments were very well located to get to and from there on foot. Beds were comfy, access was easy with codes, the shower was perfect.

The only minus for me was the poor heating power of the radiators.

The location is great and the Check-In super easy because they just send you a code. The room everything we needed for a short stay :)

There was visible mold on the walls and the windows were really hard to open or to close.