The location

There was an existing hole in the wall that was badly repaired by their maintenance team. We had taken photos of this repair as it was that bad. The hole caved in during our stay, we notified them the very next morning and showed them the photo of the repair beforehand and were told don’t worry we will note this. After we had checked out they called us and mentioned the hole again, we again explained that we had showed Reception and even emailed the photo over. The next day after we checked out, they rang and said that they were taking a fee off our bond as their so called maintenance team that did such a great job in the first place looked at it and said that they should charge us.

Great location. Very comfortable bed and neat and tidy room.

The bed was very comfortable

The bedroom was tiny. The heated pool was cold. Scuff marks on walls. Shower grimy.

Comfortable and clean. Location was good. Only a short walk to supermarket and Exhibition Centre

The shower! The shower head wouldn’t stay up and it was very hard to shower. We mentioned this to reception and it was fixed promptly

- good location - staff are friendly - stayed at imagine Marco in 2021 (booked under partners name) and it was great!

- lack of parking - no TV in the bedroom as is shown on the photos - shower head was loose and would spray up whilst showering - paid extra for a sky apartment (level 25 and above) and was assigned a room on level 23

Location close to tram station and within a 20min walking distance to tennis and city.

The manager was awesome. He upgraded us to executive suite after our first room was filthy dirty and it gave my Daughter anxiety. Very understanding.

Our initial room was very dirty. And the second bedroom was locked

Excellent location and superb views from 35th floor. Comfortable bed and overall quiet pleasant space. Room service was excellent with fresh towels each day and tea/coffee topped up regularly.

Tiny bedside tables and 'coffee' table in lounge are pathetic-given quality of place you could do much better than this!! Also huge dressing room but only provided 2 coat hangers. At least half a dozen needed.

Great location and well equipped apartment.

The room wasn’t the cleanest. There was lots of dust, stains on the sheets and the apartment smelt a bit sweaty.

As soon as I walked in it was great clean and friendly reception staff .

Have stayed several times at Imagine Marco. I probably won’t stay anywhere else now when I visit Melbourne and I go regularly to visit family. Staff are always friendly and accommodating but are not intrusive. Great location. Walked everywhere I needed to go. Omg the bed in room 3302 was amazing! Whoever gets to stay in this room, you’re going to have the best nights sleep ever.

There’s nothing I personally didn’t like.

Clean, bright .

The tv remote battery’s need to replace.

Nice two bedroom apartment in Southbank. Location is ok and next to Melbourne Square.

We were lucky to be on the 34th floor, with almost panoramic views of the city right through to the bay. The facilities were reasonably clean, but very well equipped with a full small kitchen.

There was obvious water damage to the floors outside of the wet areas making it spongey/uncomfortable to walk on the hybrid plank flooring. The beds were incredibly soft, personal preference for a firm bed.

Location

The fragrance being pumped into reception and hallways. The rooms were tiny, hardly any room to move.

Room needed a good clean

clean , close to everything

rooms were too hot

Nice entryway and pool area. Good location.

Small bedrooms. Dim lighting in kitchen. Not enough utensils.

someone was in the room on the second day but all that was done was towels moved. no cleaning or bed made so seemed strange.

The location was perfect, walking distance to a lot of places and woolworths was a 2 mins walk from the property

Good room with cool view

air con was noisy

Excellent apartment in the heart of Melbourne. we were worried about the proximity to the highway but we needn’t have worried. the room was well set up and staff were accommodating.

na

Location is superb

Parking

Apartment style rooms were great. Having a kitchenette and washing machine very helpful when travelling long term.

Strong smell in the lobby as renovation work. Overlooking highway and if not in a higher room very loud. One of our windows was broken so could hear highway even more. Bedrooms quite small