Great location for semana santa festivities Complimentary tea

When my room was cleaned, the cleaner moved around things in my bag and threw out some of my belongings (may have looked like rubbish to them - but it wasn’t). The shared bathroom door can be unlocked by other guests Someone else’s clothes ended up in my washing - so be mindful using their laundry service

My shampoo disappeared in the communal bathroom. They gave me money back for a new one. Overall friendly

The shower attimeshad no hot water.

Clean rooms and bathrooms with hot water. 5mins walk to Plaza de Armes. I was able to check in early after getting off the overnight bus which was great. Staff let me keep my bag there when I did the Millpu tour after I checked out.

Bedroom had no window.

It was a very good clean hotel, not far from citycenter and in a quiet place. There was always hot water for tea (teabags available). Very good service, I would stay again.

Nothing, all was very good.

it was fine, very comfortable I stayed two extra days I liked it. I will come back.

Maybe a heater it was very cold, it would be nice.