The hospitality was on point! The staff is amazing, the location is prefect, the rooms are clean and cozy, the breakfast is great, they provide a water dispenser (the first I see in South America!) so you can refill your water bottle. 100% recommend!

the owners are lovely and very helpful and the location is great BUT it is sooo noisy! It must back on to a school gymnasium as there are screaming children all day and in the evening you can hear absolutely everything from adjacent rooms.

very good location, staff is very friendly and helpful and rooms are very comfy! additionally best breakfast we’ve had in a while!

hot shower only worked 1/2, but still better than in most of South America!

Bed and pillows were great. Warm water in the morning.

You can hear people outside the room, but that was minimal.

Nice and original hostel near the center of Chachapoyas ! Confortable room and breakfast included.

very nice, cooperative staff

Very nice hotel. Quiet and with a nice breakfast. Good internet and comfortable bed.

Family owned and provided excellent service. great linens, very clean. owner appears to be doing a lot of upgrades, as the streets throughout CHH are getting redone.

Very nice people.

really welcoming and accommodating, let us check in early and leave our bags the day we were leaving. so friendly.

it was a little loud at times

We loved our stay here! The staff is very helpful and kind - the highlight is the breakfast that they bring to you on the balcony. The room was very comfortable and the shower had reliable hot water which is rare when travelling!

The drains in the bathroom were quite smelly.

Amazing location, really friendly and helpful staff. The breakfast was good and we were able to take it in our room or on the balcony which was amazing! Chachapoyas was just really nice.

Nothing

We really enjoyed this place ! Everything is super clean, the rooms are spacious, the bathroom space is quite nice as well. The shower had "the best" hot water in the whole Peru (as hot water seems to be an issue in the country). Here the hot water is really hot and never fails ! The staff are super friendly and nice and are always there for you in case you need something!

The breakfast could be improved. Maybe add more options.

An absolutely lovely boutique hotel. Great staff and the most comfortable bed I have ever slept in while on holiday.

That the bed is better than my bed at home.

It was all very well done. Great staff, great room, great time.

friendly staff, great location and very cozy

Cozy room, hot showers, good bed and could have breakfast in room. They sent information about tours and all you need. Excellent service. High value of money. Also did my laundry. We came back here twice.