Very comfortable bed and shower, and great food.

Huge modern hotel in the most modern part of town. It really feels like an oasis to arrive to the hotel after spending the day around town.

There were many small things that didn't really work at our room. The A/C didn't really cool the room. The room door doesn't really close after leaving the room. The bathroom door doesn't really close either, it's one of those places where if your partner has to do his thing in the bathroom you hear it in the room. Even though we were at a really high floor (35th) you could still hear noise from the street below. It felt as a hotel for conventions or weddings but not really for a couple visiting the town for tourism.

Beautiful unit, great view.

View

Location, room size and view, restaurants within the hotel.

The location was near the hospital, which we found very convenient.

The room lighting particularly near the door and food in the room service could be improved upon.

it’s a beautiful hotel. Nice pool.

for half the price you can get the same thing in Makati hotels

Room is so clean., Room service is so attentive.

Room

Comfort, accessibility, food choices, staff and attention to details of needs of guests and sustainability ie big bottles of complimentary water, paper cups..

nothing

The room size and lay out.

Breakfast very poor quality, bread and pastry mushy Your food general quality is barely average your chef in charge should be replaced. Safe box not working Service, your staff should be better trained Shower leaking on the floor Telephone not working Had to call for room service from our phone and the first time nobody came, after the second time with alered voice the manager came and offered a 20% discount on the food Sockets not holding plugs Why you keep your room Fridge empty and not cold. When I asked the reason why it was empty, I was told because of Covid. I couldn’t believe that you instructed your people to answer in such idiotic way.

location and cleanliness

room design is quite old

The hotel is beautifully furnished and the rooms are spacious with a great view on the city. It is very useful that the toilet is separated from the bathroom. Staff was always ready to help and kind.

The shower was not properly sealed with silicone, so the water leaked each time we would shower. It might need a recaulking/resealing.

everything

nothing

n/a

n/a

Besides location, the staff and facilities were exceptional. Also the size of the room and facilities were great, views across Maniala were amazing and the room service very prompt, and delicious. I highly recommend the wonton soup. :)

Nothing, it was fantastic.

very modern

amenities

The pool , the room, the 3 bathroom in the room, the food, the service

none

the room is spacious and the pool area is kids friendly

its too pricy and we hope to stay longer next time :)

good location.. nice hotel.

we stayed at the club floor like we always do with other hotels. but theur drink selection was not good. considering we paid a lot for this hotel compared to other hotels with the same star rating. my husband asked if he could have a different kind of drink as he was allergic but they did not give him any :( expected more from this hotel for the price i paid for.

Breakfast was good. Room was generally OK but had some issues (see below). Hotel staff is very nice and helpful. Great location!

The leather on the work table chair was torn up and it looked really bad. I'm surprised that it wasn't replaced. The power was cut off for a few minutes on my first night which had me a bit worried. It happened to my other colleagues staying at the hotel as well so it must have affected the whole hotel.

Large rooms with a variety of restaurants to choose from.

The Peak is almost always fully booked so if you want to dine here, you have to make a reservation at least 1 week prior.

The staff were over the top helpful, thoughtful and kind. The rooms were lovely and the food excellent.

a minor complaint, the TV and the phones were hard to use.