the location and the big spaces

nothing

quite place and good people

a lot of electric problems

The location

The people who run this place were the most unprofessional and rude we encountered in all of Costa Rica. We arrived to find the person in the office was gone for the day, and the keys were left inside. This would not have been a problem if the loft was ready, but it was not. The pool was under filled and not turned on, with a sign next to the pool saying ‘don’t touch controls, we will charge you for damage’ so we didn’t get to use the pool the first night. The propane tank for the stove was empty so we couldn’t heat up our food. The water was completely off the first evening so we couldn’t even take a shower. I called and messaged without getting a response even though I could see the message was read. We stopped by the office the following day to talk to staff and they were nothing but short and rude. If you are seeking decent hospitality, stay elsewhere.

close to beach and in the middle of everything. modern and spacious. love the little pool outside: it is cold water BUT it is actually well appreciated when it’s very hot during the day :)

a bit expensive for what it is. lot of noises inside/outside the flat at nights (AC, people walking around the house etc)

really clean y great mattress

parking area

Easy access to restaurants, grocery store, retail store, ATM and beach.

Upon arrival, I did not feel welcomed or at home. The energy of the first person I had encountered was cold. Terrible customer service. I’m very patient when it comes to resolving things — but THREE WEEKS and still NO resolution... that’s unacceptable. I’ve been running around in circles trying to get compensation for awful wifi. I stayed for 1 week and needed wifi for work. I turned on my data almost the entire week and had close to $100 of additional charges.

The loft is beautiful and perfect!

The kitchen needs more appliances