Posizione centrale, personale professionale, servizi offerti di livello , Pranzo ottimo e camera perfetta.

Tutto era perfetto

Amazing hotel with beautiful Moroccan décor, from intrinsic patterns on the ceilings and walls to the many archways giving you a traditional Moroccan experience with all of the five star amenities. The service was fantastic and the staff went above and beyond in making us feel welcome, ensuring we were comfortable and enjoying our stay. In particular Abid and Mohammed were amazing, tending to all of our needs from arranging tours, buying local Sim cards to taking us to the best shops for gifts. They also catered for my request for a birthday cake and decorated the room with flowers and balloons. As part of breakfast there was a nice spread of food options also providing omelettes on demand along with Moroccan tea. The waiter was very accommodating aiming to make sure that we were happy and content. My wife and daughter booked a session at the Hammam spa and thoroughly enjoyed it. The atmosphere outside the hotel is always lively with the hustle bustle of tourists and locals, either dining at restaurants or shopping for gifts or watching street performances and music. This was my first time in Morocco and fantastic experience for all the family and we will definitely come back Palais Zahia on our next trip and would highly recommend this hotel. Again I would like to thank Abid and Mohammed for their hospitality.

Peaceful, nicely decorated hotel, friendly staff, comfy bed, very clean

Our room was facing the pedestrian area, hence a bit noisy.

The rooms are nice and clean! Well decorated. The view from the terrace to the some part of the port is a plus.

The hotel didn’t disclose that no cars are allow to the street where it is located. Every guest walks from the main road to the hotel. Very inconvenience!!! If you have a number of baggage. I panicked when I arrived thinking the worst of the taxi driver. The hotel should make it very clear that no car is allow on that street. The hotel claimed that they have private driver with permission but I asked other guests and they also agreed with me about it. No one has seen any cars on that street it is closed for cars. The second thing I didn’t like was the food. It was ok! There are better restaurants in the Melanie and better prices.

The staff were helpful and attentive, and the hotel was beautifully appointed. We enjoyed the traditional tea on the ground floor as well as a meal at the rooftop terrace. The included breakfast is lovely and the location . Staff were kind to our children even when they were picky eaters, and went above and beyond when we needed help with small things like changing a ferry ticket. I wish we could have stayed longer!

The location was truly amazing

Hotel Terrace, Breakfast, Hammam Royal Experience

Location, staff, especially Miss Sakina. Who was wonderful. The rooftop has a wonderful view.

The hotel, was completely enclosed and needed ventilation. I could smell the food and heavy air everywhere. The toilet seats needed to be affixed to the floor because they were leaking smell from the gap. The second room was extremely small, and I had to place my suitcase in the hallway because it didn’t fit . TVs were not smart, old and complicated and I didn’t know how to make them work Very overpriced.