the location was gorgeous with its own hiking trail (i saw male and female quetzal in “their” avocado tree). staff was very friendly

prepare for cold water showers. i mentioned it and got another cabin (which was very nice of them), but still no warm water. also it gets very cold at night and you can feel the wind coming through all windows, holes etc. there was a small heater available but in my second cabin didn’t work either. toilets weren’t properly cleaned. expect insects in your bed. no vegetarian/vegan options on their dinner menu. i only give it a 6 because the people were friendly and i feel bad for saying this. i just really hope they improve some things because it’s a lovely property and it could be a very nice stay

Great staff

The owners greeted us immediately, were always ready for questions and very proactive towards grating us comfort. They even handed us some hot chocolate the minute we arrived. Loved the breakfasts - literally couldn't eat lunch afterwards cuz it was so big and fresh and delicious that we just had to finish every single bit. The balcony was very cozy, with jaw-dropping view of the majestic mountains, which no other hotel in the area could offer. The bed had thick, warm and freshly washed linens and comforters - it was a big struggle to get out cuz it was so comfy.

The bathroom looks brand-new and was utterly clean, but the shower head could be a bit more modern - not that it wasn't working perfectly, as I say it was in mint conditions. The only detail was that the shower area is big, so we felt like we would be able to take better advantage of the size with a hand-held shower head. Regardless, I took several baths without any problem and the water was very warm and had good pressure. Just a tiny detail that could get the stay from a 9 to a 10.

The property was very scenic and fun to explore. Hummingbirds abound, and cool birds like flame-coloured tanagers, acorn woodpeckers, Baltimore orioles, and chestnut-sided sparrows visited for feeding. Some food is grown onsite - you can even catch your own trout for dinner. I was greeted with a fresh glass of fruit juice and the staff were very pleasant and cheerful. The staff is strictly Spanish-speaking, but were very sweet in accommodating me and my English translation app. Restaurant food was delicious. My elevated cabin had huge picture windows looking over the property and up into the mountains. Conveniently located near one of the only mini-supers in the valley. I loved my stay and hope I can return someday.

Wifi reception is non-existent in the cabins, very weak except in the restaurant, and is very old technology which prevented me from connecting to a secure network for work. Parking is very limited. No hot water in the cabins in the morning, so choose to shower in the evening. No heat in the cabins, but lots of blankets are thoughtfully provided. Cabin walls are very thin, so your rest may depend on how considerate your neighbours are in walking and talking.

Fully Recommend … Delicious Breakfast

Staff

Distances from the restaurant and the rooms

we made last moment change in our CR trip mange grab that cool place. staff is exceptional- Rolando, Geraldine! very accommodating and ready do anything to please you. i caught 2 trouts they cooked fog us. even though sone sat it a tourist trap we didn’t feel that way and truly enjoyed it. food was very delicious. place is full of birds. there are lots of trails but with limited time our exploration was limited as well. beautiful surroundings. cabana was comfortable with Mountain View. we would highly recommend and stay again.

n/a

The food and service was excellent. The cabins are very comfortable with large windows that look toward the mountains. Small patios for relaxing w coffee, which comes w the room.

Can't think of anything

Great host, very attentive and helps with planning or for example to get a taxi, very good breakfast, delicious trout, a bit difficult to get to the accommodation without a car (easy by car, steep roads but no 4x4 necessary), but also that worked in the end. The host had organized a taxi to the bus stop for the departure.

The huts can cool down a bit at night. There are fan heaters in the cabins but they are too small for the whole hut. Not a big problem as very good and warm beds and soft sheets are available. Slept very well.

The room was so clean and the staff kindness was exceptional. The food was great.

I would improve the hot water just that, isn’t bad but could be better.

Beautiful setting. The staff was friendly and helpful in arranging a guide. Food and service was excellent!

It would have been nice to have WIFI in the room but they allowed me to stay in the restaurant and use the WIFI there so not a major issue.

Extraordinary breakfast & amazing views from the bungalow! Super friendly staff

Nice, cozy, clean, comfortable cabins. Great staff, very friendly and helpful. Good location for us since we where mixing our anniversary with trout fishing on the Savegre river (Catch&Release fly fishing), which both my spouse and I love, Good breakfast.

The cabins , restaurant and administrative areas are not all in the same premises. The restaurant is a short, but steep walk away form the cabins, so some people might prefer to drive. It might be due to the time of the year, or reasons having to do with COVID crisis, but the restaurant seemed to be understaffed. The menu needs to be expanded. It is very limited, mostly comprised of trout-based dishes. If you like trout, this will be heaven for you. Restaurant hours also need to be expanded. 7PM closing time is way too early. Tip: Take some munchies and drinks with you to keep in your room's small refrigerator.