15 minute walk to pontocho and gion. Spacious for family.

Black mildew all over shower and bath area. Couldn't use bath bc of black substance all over tile.

nice location, good service and very clean

The property was great, right by the subway and two bus stations. There were several convenience stores nearby as well.

The location was great & the surrounding area was quiet & serene.

Nothing really.

I liked the keyless entry and water they provided. I liked how they had English guides on how to use appliances. They were responsive to emails and quick to resolve any issues.

There was no guide to use the heater in the living room. The washer/dryer could use more detailed instructions (example: how long can I set the dry cycle?)

Traditional Japanese house.

When we arrived, the access code did not work and we were unable to contact the reception staff as we don't have a local Japanese sim. We had to ask a local from the street to help us to make a call. The access code was reset but we entered the villa, the house was not cleaned. The table had cups and bottles from previous occupants. The beds were not tidied.we had to ask another local to help us make a call to the reception and they sent a staff to the villa. It was a horrible experience. It didn't help when it's self-checkin with no staff at the venue to help. The staff arrived and contacted his manager who offered us a stay at the next villa which was clean. We accepted the offer as we were too tired to transfer our luggages to another hotel. Definitely not the kind of Kyoto zen experience I was looking forward to.

Cute little house which was very comfortable

The cleaning service was on the third day, and with 8 people the garbage really got out of control. We didn't have garbage bags or understand the system in kyoto, so ended up living with a lot of trash at the front door. When the cleaning team did come, they took the garbage but that was about it. The sheets were not changed and the beds not even made up. Not the end of the world, but something a little disappointing

Great location next to one of the beautiful canals north of Gion district. Walkable to main sties in Gion (15 minutes) and to downtown market street (20 minutes). Machiya is compact and is in a shared structure with 3 other units. Expect some noise from the other units when they open their main doors or people arrive. Some units have tables and some only have traditional living areas where you will have to sit on the floor to have a meal. Bathroom was modern and with complete amenities. KItchen is small but functional if you are planning to prepare meals.

It was great to experience a Japanese style house in a quaint neighbourhood. The proximity to a subway station was really convenient. Loved that there were two toilets and showers and the bath was amazing!

Instructions for the washing machine would be helpful.

It was an incredible experience to stay in an authentic Japanese villa - plenty of room and the place was spotless on arrival. The staff were very helpful which made our time in Kyoto that much more enjoyable.

N/A

love this property: very charming, comfortable, well located and peaceful

location, bathtub, washer/dryer, small kitchen with tea and coffee, quiet & comfortable, Japanese style with modern conveniences.

it was a great stay. I would recommend this property to anyone visiting Kyoto. there was a small miscommunication about the breakfast bento boxes service being offered. we were looking forward to having that option but it was a small thing.

We did not receive the email with the entrance code; staff member showed-up after 30 min with the code. She was very helpful on explaining everything on the accommodation and gave us lots of advise on places to visit, very much appreciated. A phone is provided so you can contact them easily in case of questions.

Very nice traditional house, good location. Receptionists are kind, available and able to help (with perfect English). A special thanks to Guilherme

Well-kept n modern facilities in a quiet neighbourhood. Great to have washer-dryer onsite.

Not near Kyoto station; need to change train