Room is nice and well cleaned. Nice building.

Bluebird is terrible to deal with, all goes to a customer service that doesn’t understand how the property works so difficult to arrange getting keys or making adjustments. Got locked out one night and they had no remedy until the morning. Also there is a big high rise going up next door so be ready for construction noise 7am-7pm including Saturday.

Room picked wasn’t the room we got.

Everything about the room was amazing. No complaints loved the view.

Customer service however I had issues that gave me a headache. I asked for a room with a balcony and booked my stay 2 1/2 weeks in advance. Blue bird suites customer service told me two days prior after I ASKED that I didn’t have a balcony. How could you not fulfill my request or give me a refund when I asked in advance. The day before I checked in is when they finally switched my room to a balcony.