Not applicable

On arrival the house had not been cleaned to a satisfactory standard. Dirty oven and kitchen equipment also not clean and displaying mould. Frying pan especially bad and not usuable. Advertised with dishwasher but there wasn't one. Shower had broken bracket so would not hang and hose had kink so delivered scoulding water. On complaining to Toast (I actually sent email the same evening with photographs and telephoned the next morning) they sent someone to rectify and replace the defective kitchen equipment. On showering the next morning water coming through living room cei!ing via light fitting onto dining table. Once again someone came round that day but as the seal on the bath edge had been removed didn't have a shower the next morning as concerned water would come through ceiling again. Had Toast not rectified the problems a would not have stayed the other two nights. I do think we would be entitled to a 50% refund.