The roof terrace is just wonderful. The view from there gives you a real Toulouse experience. We had a malfunction with the heating, help was provided promptly.

Great location, everything you could possibly need.

Nothing

large, modern decor, comfortable beds, nice amenities and good location.

miscommunication about how to check-in lead to some stress for both parties, how water can run out quickly if you have multiple parties shower after another.

There management company could try to reduce the very many emails that are excessively long and frequent that give little or no useful information, or that simply repeat the same information many different times in English and in French. I lost count of the number of times I got an electronic invoice. The problem seems to arise because so many different people are involved in the process. It really is annoying when making a tour with many stops and one bombards you with many more emails than all the others combined.

Ali very helpfully met us at midnight after our late train journey, we were very grateful.

it had everything we needed very clean

the noise level was very loud on 2 of the nights

Location was really great, still quiet area and nearby all city spots! Apartment was nice, spacious and cosy.

One of the arm chair was broken and we almost got hurt when sitting and falling down.

Perfect location, very clean and spacious

Air con wasn’t working in one of the rooms but didn’t cause us too many problems.

Very nice appartment with tasteful style, modern equipment and a great & private rooftop terrace. Very good location in the city center immediately around the corner from Place St- Etienne, which has a few good restaurants. Good and reliable WiFi. This appartment has character and is value for money.

The building has an elevator, which however does not work very reliably. The access to the rooftop terrace from the appartment is via extremely steep stairs, which you should be aware of before renting this appartment if one of the renting criteria is the rooftop terrace (recommend you check pictures from the Cocoonr website).

Toilet location. and the extra charge for after hour key collection.

Central ,comfortable, clean

Elevator was not operational for our entire visit , I have a hip problem and my daughter is pregnant, so the 57 steep winding steps was a major problem for us

location

The deposit amount has been increased unilaterally from the time of booking. The response was poor. During the stay, the elevator had stopped three times so we could not take it.

We didn't realise that the 3rd bedroom was a mezzanine, but it didn't really cause any problems