Loved our room. Spacious, very well designed, shades for dark to sleep, sofa living area, comfy bed, kitchen has all we need though not used this time, breakfast decent, nice gym we didn’t use this time, apples at reception for night snacking, everything we need, attention to details, will book here again (if price right) especially for airport stays. Did not use it this time but learned there’s a 24-hour add import shuttle for $10 per room which is #1 attraction for travelers like us with Kate incoming and early outgoing flights!! Definitely will book here for future trips out of Oakland and may start using Oakland Airport more if price comparable cause hate going to SFO!!

Surprised several planes taking off in early morning hours like 1am-4am. The sink slow draining, the shower head could use a hand wand, the bath soap hard to rinse off, coffee could be stronger. Parking should be part of room cost.

It was clean and near the airport.

Had to walk to sister property for drinks or bar food. No other places to eat nearby and other property short staffed so service unavailable at posted opening time.

The customer service was outstanding. As a board member of the Alameda Chamber, I was impressed. I needed a night away from home and work, and it was great.

An extra blanket

Very unique lots of design feature for kitchen delightful facility

Five stars I loved everything about this place. I would stay here again in a second I wish  more hotels had this design consciousness

Everything looked appealing and clean and the staff were friendly. The breakfast was decent unlike the skimpy breakfast at other facilities ive seen.

There were whiskers on the sink hair in the shower, The coffee Maker didn't work and had someone else's water in it, a burn hole in one of the sheets, albiet small and the Wi-Fi never worked and we were told to contact IT although it wasn't really an IT problem since it didn't work on my Android and my daughter's iphone. The television kept going black in the middle of watching it due to Hilton ads. Also we couldn't get back to our show without turning the app off and restarting it, this happened multiple times. The room had to be recleaned But only after we had stayed in it the first night since we didn't get back to the room until late. Although the advertisement says that if the room isnt up to par that the stay is on us, we were instead comped our parking, so false advertising? After the recleaning, a hair on the shower wall, short and black, still remained. My daughter and i neither have black or short hair.

Location was greay

Nothing

Room was clean, decent size. Got a Waterview room, um wouldn't necessarily pay extra for it as the view is viewing a building rooftop then some water. Nothing to promote or ask for in the near future. Wifi is probably one of the worst wifi I have ever had. Couldn't call out or receive calls over 75% of the stay. I've stayed here before and never had this happen before but definitely an inconvenience. Location is secluded and airy. Overall 3 out 5 for sure.

Wifi and Waterview.

staff friendly. only thing is now they charge 16 dollars a night to park your car there. as of Jan 1st 2023. plus 50 dollars added on to your nightly stay for incidentals they say. which they say will be refunded on my credit card if room ok. so I will have to keep looking at my credit card to make sure I get refunded 100 dollars as I stayed two nights. so booking.com should let customers know this

the added costs that i did not know about. it was more than what booking,com said I would be charged