One of the most comfortable bed ever..

Çalışanların ilgi alakası ve konumu iyiydi

Çarşaflar yeteri kadar temiz değildi ve yer yer lekeliydi, ayrıca odalarda yeteri kadar temiz değildi. Temizlik personeli güleryüzlü ve anlayışlıydı fakat temizlik anlayışları yeterli değildi. Ayrıca balayında olduğumuzu söylememize rağmen en en en ufak bir ilgi ile karşılaşmadık. Anlaşılan kimse umursamamış.

Все: номер, чистота, обслуживание, удобное расположение, вкусные завтраки.

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Die Dachterasse, das Personal

die laute Klimaanlage der Eisfläche im Innenhof

Läget och fint

Personalen i SPA: t och receptionen var inte hjälpsamma eller löste något

Really nice staff. Kind, smiling people who are willing to help. Very varied and rich breakfast. The restaurant is quite clean and pretty. Big cool comfortable bed. You just disappear into it like a cloud. The rooftop restaurant has amazing food and very kind staff.

1. Clean. It's just not there. When I was in the room I got a headache after 5 minutes. And that's not a joke. It was the dust that gave me a headache. I would leave the room and in 10 minutes everything would be fine. I did this several times and it worked every time. It was the worst night ever, despite the good bed. 2. Old laundered towels and bathrobes. So old that one bathrobe had a huge hole in it. 3. Snacks at x10 prices from the store. Seriously?! This looks really funny. The hotel probably trying to earn money for new bathrobes)))

We are staying at Hilton Belgrade frequently. Because it’s the best in the city. Location is in city centre. Most of what we need is a walking distance. Staff are amazing. Polite, professional and always helpful. Very hospitable.Rooms are clean and comfortable. Breakfast is fantastic. Parking available if arriving with a car.

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The gym is 24h, the rooms are soundproof.

The shower door was not closing properly. Minibar was not free and it wasn't indicated anywhere. Pretty cheap for a hotel that claims to be a 5 star one. The spa is small and not ventilated enough.

Best place in the city. Staff are absolute best. They do everything to make us comfortable and assist with our needs. We had to extend our stay and they did everything not to have to move us to a different room. Breakfast is fantastic. Rooms are comfortable and clean. Car garage is available for those arriving with a car. Location is great. Almost all you need is a walking distance from the hotel. That’s why we keep coming back again and again

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Die Betten sind wirklich 1A. Ich kann mich nicht erinnern, in meinem Leben so tief geschlafen zu haben. Ausstattung von den Zimmmer ist auch sehr gut. Die Fernseher könnten sie auf Smart TV upgraden. Ansonsten zufrieden mit dem Aufenthalt.

Check-in ist normalerweise um 15:00 Uhr. Aus irgendeinem Grund konnten wir erst um 15:30 Uhr einchecken. Kann man als meckern auf hohem Niveau sehen, finde aber bei einem 5 Sterne Hotel sollte das aber klappen, wenn nicht sogar früher Check-in.

Room service was very good. The room was also clean, comfortable and quiet. The best part of the hotel is it’s restaurants and lounge. Always a pleasure to be there.

Booking a room keeps being a lottery - one cannot be sure that she gets a room that matches the description on Booking.com. It’s the second time we’ve consciously selected a higher cost room which was stated (in its description) to have a bathtub. It’s the second time we’ve got not what was in the room’s description, just a room with a shower. First time we asked about it and were given a room we’d expected. This time, however, after debating with receptionist for a while we got what was stated as a cheaper room with worse view, however bathtub included. And here comes the second major problem - lack of financial transparency for the client. Once we’ve agreed upon a cheaper room, receptionist took my card and made a transaction on 648.99 EUR (our original, higher price room should have costed us around 440 EUR for 2 nights). He didn’t explain what exactly he did, either he just locked this amount or made a purchase, and i was too tired to check the sum beforehand, my bad. On sign out i was asked for my card again and got a receipt that stated, that i’ve paid around 440 EUR for 2 nights (for what supposed to be a cheaper room). I understand that we were still using executive lounge as we’ve booked it as a part of the room we originally wanted. However, nobody explained anything about the prices to us. And at the moment in my bank account’s transactions it is still displayed that the hotel took 648.99 EUR + 2.52 EUR from my account. The sum for the room and food in the receipt we’ve got is around 550 EUR. I have no idea if i’ll ever get the difference returned to my account or not. I know that i myself didn’t ask that much of questions, i had a very exhausting and stressful event happening the same weekend. And i just had no willpowers to ask, argue and complain if anything’s unclear. But that is why i’ve selected this hotel in the first place - i was expecting a high quality service worth the money i pay. And it turned out to be a truly depressing experience.

Room size, windows , breakfast - variety :), nice spa area

Cleaning service cleans really bad, room service takes too long , swimming pool is really missing

The fact that when visiting Belgrade, we have stayed her 5 times, says it all. Very clean, very comfortable, great breakfast and dinner at the rooftop, excellent stay.

-- Going to the rooftop restaurant with 2 little kids, the ladies at the door led us right at the end of the veranda, most probably because she thought we were going to be a "noisy" family.. After having ordered the drinks, they decided to move us to another table, perhaps it was too obvious that we were sitting alone at the veranda end, who knows.. -- We had a good time nevertheless, with great food and drinks, but please do not judge a book from its cover..

The service was amazing, the staff were absolutely so lovely and welcoming

Spa was great for relaxation after a day out and about, as it was open until 11pm :) location was also great - lots of sightseeing within a walking distance.

For us Hilton Belgrade feels like home away from home. We’ve stayed here few times in the past few months. Very comfortable and clean rooms. Garage(parking)is on site convenient for those arriving with a car. Excellent breakfast. Gym is fantastic. Different restaurants to suit any occasion and taste are right there. It’s in an amazing location. You step out and all you need is a walking distance. But what keeps us coming back more than anything else is people. Staff is so professional, kind and helpful beyond measure. All of them. From the gentleman at the entrance, reception staff,restaurant staff all the way to the lovely ladies who keep our rooms clean and cosy. Thank you to all at Hilton Belgrade

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Good location and nice roof Michlan recommended restaurant

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The staff was very friendly and helpful. The hotel is clean and beautiful in every way. Great food!

Great hotel, outstanding facilities.

Left early

Fantastic hotel. Best location. What ever you might want it’s a walking distance from the hotel. Comfortable and clean room. Amazing breakfast. Staff is helpful, friendly and professional. Convenient parking. We stayed at this hotel before and we have already booked our next stay. Highly recommend this hotel. Thank you to everyone at Hilton Belgrade.

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