Location, in easy distance of bus and train station. very clean, recently renovated with African theme👍

what’s not to like?

Location

Review is clouded by the attitude of the hotel regarding a mistake made while booking: where one night was intended/needed, I booked 2 nights in error. Since it was nonrefundable I was out of luck. A notification right after, was referred to Booking.vom for mediation but had no result. For Las Americas the customer did not count. They kept the money; we only stayed one of the nights.

Close to train and bus stations Very clean Checkout was pleasant

Check in was with a man who was not friendly or pleasant. Room ridiculously small. No room for our suitcases. No drinking water. I have stayed here before but the price has doubled in the past year. Not worth it now. Bed too firm.

The hotel is very close to the railway station. It is very covenient for commuting. It is very clean, with a modern and cosy design. The staff is helpful and courteous. The reception is open 24 h. It is a good choice in that area.

The entrance is a little bit odd, being practically in a lift from a gangway. However, it was OK. I didn't see anything dangerous. The windows from our room were facing an interior terrace. During our stay in the room, we didn't here anything from the terrace. After 9 p.m. o'clock, the terrace was closed.

Very convenient for the Rail Station. Lots of local restaurants. Clean and convenient.

Nothing to dislike.

Exactly as seen on booking.com, very clean, great location so close to the train station, lovely sitting area and patio overlooking the street, staff were so helpful and friendly, felt safe

nothing

Nice compact rooms, really tastefully furnished. Very fine terrace for outdoor dining and very friendly and professional staff.

Dining facilities limited but there are plenty in the area, and being able to bring food in to eat on the terrace is a real bonus.

Friendly staff. We were able to leave our suitcass in the lobby after we checked out

The room was a bit small

We had one of the best rooms, good space, modern shower, very clean. For a busy location it was quiet, but I can tell that sound would carry as other reviewers have found. Perhaps signs to remind people to come in quietly at night would help. Shared lounge, little kitchen and lovely terrace are a bonus.

All good. I can see that other rooms are smaller or might be noisier.

Very clean room, easy checkin, friendly staff

The walls were quite thin so you could hear anyone leaving or entering their room nearby. You could also hear the pipes through the walls quite a bit

The location is great

the Noise of the people who lives near to the hotel and the room was a little bit small

Helpful staff. Lovely entrance and relaxed space. Perfectly smaller sized double room for our stay.

Excellent location for an overnight stop over. Easy to reach by taxi from airport (I arrived at 3am) and within sight of the train station for travelling on to my destination. Excellent value for the price and it was spotlessly clean, with a good shower and some complimentary toiletries. There is a lovely lounge to spend time in if you are waiting for a connection and an absolutely superb terrace.

I checked in at 3am, after a flight delay and there was nowhere to get food, which obviously I didn't expect in the hotel, but a cup of tea would have been great or even some cold water. In the morning I discovered that there is actually an area off the lounge with a fridge, microwave, kettle, and some crockery and glasses. This is excellent BUT I wish the night porter had shown me this on my arrival. Also, my bedroom had a window that looked, through bars, into the lounge which was a little disturbing when I awoke to people talking just outside my window. I'm very glad I pulled up the shutter the night before to see what my view was, at least I knew what was on the other side.

Great location, right next to the main train and bus station. Very clean and comfortable. Excellent staff.

The room is very well decorated. The bed was comfy. The bathroom was clean and modern. The shower was good. The reception staff were helpful. The hotel is in a very good location- close to the train station, shopping centre and cafes. Only 20 min walk into the old town. Didn't feel like a sketchy area at all.

The water from the shower easily leaked out of the cubicle and onto the bathroom and bedroom floor. We had to put towels down. The walls in this hotel are very thin so you can hear people talking outside the bedroom and hear showers from adjacent rooms. Would be nice to have a big mirror in the bedroom.

The location was great. Close to the bus station and pick-up for day trip tours. A rack to hang clothes and a place to store the suitcase without having to place it on the floor. Hand sanitisers and complementary large bottle of water. Clean rooms. Could store my luggage there early in the morning for a late check-in. My luggage was in the room upon check-in. Great service!

Missing a table and a regular chair to sit on. It would've been great with a kettle to make tea or a fridge to store beverages. Please consider to conserve water by letting guests to re-use the towels.

Het bed was perfect