Emplacement au top ! Proche de toutes les commodités

I think the front desk staff was excellent and helpful with everything. I liked the room size, the breakfast buffet was extensive and had an excellent selection of foods. The room I had was very quiet even when there was loud music coming from wherever! The location is perfect for wandering around, in the center of town, close to many restaurants, shops and to several beaches.

I think the hotel was old and dated looking and if spruced up a bit could be incredible. (ie, the hall carpeting, some of the doors, etc) It is quite a maze to get through to the area where my room was, but I appreciated it being quiet for sleeping. I never used the pool so no comment but it looked very crowded. Indoor pool was too cold so didn't use that either.

Flotte lokaler og bassengområde. Komfortable senger. God og variert frokost.

Hotel très bien situé. Piscine propre et confortable. Les chambres sont spacieuses. Le SPA et la salle de sport sont bien équipés. Personnel toujours souriant et toujours disponible.

Fabulous location. Great staff. Food was very good and great value.

Nothing

Location, Facilities, the all inclusive package, staff were brilliant.

The WIFI was shocking. We spoke with so many hotel guest who all said the same. Not enough parasols around the pool. The volume from the younger hotel guests. Had to call reception on more than one occasion due to the same group of guests having a room party till the early hours, plus the noise they made on other nights on their return from their night out. I was told that this is a busy time of year for younger guests and it was recommended to me to return late season. Told the pool is freezing early season. The size of the room. We stayed in 4 different hotels whilst away on our tour of Cyprus, This was by far the smallest.

The hotel is perfectly located in the center of Ayia Napa and surrounded by very nice restaurants & cafes ... The breakfast is v tasty ans room are comfortable

The internet/WiFi wasn't working in the room . The reception staff promised to fix it but they couldn't and apologised for that ...but for me thats a drawback !

Not much, to be honest.

When we arrived the check in staff informed us that the wrong type of room was reserved and we would be moved to the correct one in the next day, when I could also talk to the manager. No more explanation or sympathy was given, just “tomorrow you talk to the manager”. The manager was extremely friendly and helpful, no complaints there, but extremely inconvenient to have to pack your things and move halfway in your holidays. Bar staff was majorly very difficult to deal with… Dimitri was extremely nice but some guy name Chris looked and acted determined to make the holidays even more unpleasant…. Always arguing and making things more difficult than it needed to be. But, to be honest, based on how we were treated overall while in the country, I can see that the good customer service we got from the manager and Dimitri was the exception, not the rule.