Good location close to the center and the airport. You could find everything you need in one building. Breakfast was also very rich, as well as very big plus for the preparation of the coffee by barista.

Cold character of a place (we felt like in a one big mall). The staff wasn’t really trained or helpful to meet 5 star hospitality standards. It was hard for them to answer the questions or even to guide us about the property when we arrived. We have book room for 3 people and when getting the room it was prepared only for 2 (2x towels, 2x bathrobes, 2x glasses). When checking in the mini bar was empty and the fridge wasn’t working. TV also had a problem - the screen was switching off from time to time. Outside facilities also haven’t meet the proper 5 star standards. Fake grass, dirty pool and places like which needed repairments. Also with booking this stay we got 10% for food and beverage - this ANYONE from the working staff wanted to accept in the payments. We used services of several restaurants and cafe and every member of the staff didn’t want to accept it explaining it as it’s not the same company providing the discount. At the end after showing to each outlet booking confirmation they agreed for discount. All the process was very tiredful to explain and show to everyone your booking details and asking for your rights. The most unacceptable was while ordering IRD (room service). We have ordered 3 salads, where came just 1. We waited in total 1.5 hour to get our meal. The waiter that was taking the payment was very unkind and hearing about our discount he said he will not do it and we have to pay now normally. He made a whole talk to inform us how wrong we are and at the end we had to pay regular price. You could feel that nobody makes anything here to improve the place. For us, as working many years in 5* hospitality is was very disappointing stay.

Breakfast was awesome. Variety, taste and presentation. The rooms were very comfortable and big. The employees are very professional, welcoming and caring. The SPA experience was very good with a big variety of massages and very good quality. There is a big offer of restaurants and the entrance bar also serves delicious meals. The location is very good, close to an area of restaurants and beach (though public).

The outdoors look really outdated. The pool is narrow for so many people and there isn't a specific pool for kids so everyone mingles in the same narrow pool. The architecture and colors could be modernized. The pool floor area in fake grass which gives it a cheap look. The beach is right in front but it is public and there's no reserved area for the Hotel guests (and no lounge chairs available).

- Breakfast was nice food and fresh - sport facilities, swimming pool, close tot he beach, tennis, all was great - Room was clean, as well as the hotel - Around the beach, lot of restaurants and activities

- Outside the (small) room, it was noisy with hotel air con fan. Asked to change the room but they refused (in fact they even did not call back to say no). As we booked with Booking.com, it looks normal to have poor environment room (as they said) - Asked for late checkout and same, due to booking with booking.com, seems complicated. But finally it was accepted - Restaurant price was high. Better to go outside

bellissima struttura, ottima posizione, pulizia maniacale, staff sempre presente !!!!

niente

Nice on the inside

Not so nice on the outside, but it’s really not that big an issue (since the inside was nice)

الموقع والخدمات

المطاعم

Close to the race venue and big rooms. That’s it.

I booked the hotel through booking.com with breakfast and when I reached there they said that booking.com did not send a request with breakfast and asked me to contact booking to resolve that. Very disappointed. I was charged extra at checkout even though I thought I was charged the whole amount. For all I know I paid everything but at checkout they said that the employee forgot to charge with the taxes etc… very very bad Fridge was not working and the shower could have been better. No chairs in the balcony.

The staff were very helpful and nice. They were always finding quick solutions with no questions asked. Always giving out water if you need it. Early check in was done like a charm even though the hotel was busy. We had rented a car and parking was quite easy.

nothing