El personal bastante atento y carismático, la comida muy buena, los servicios de snack y bar muy buenos también. La edificación y mantenimiento de la misma, en buen estado y siempre limpia.

Muy poco personal para realizar la limpieza de las habitaciones que lo solicitaban esto demoraba mucho. Deberían asignar, de acuerdo a las habitaciones que soliciten, más personal. Pero esto no quiere decir que la limpieza estaba mal hecha.

Me gustó todo la comida, el personal muy amables las habitaciones súper amplias. Muy cómodo el hotel todo queda cerca el staff de animación súper

La bebidas pero se dejaban beber

La playa, y masomenos la comida.

Falta de actitud del personal, falta mantenimiento en las instalaciones, en recepción al hacer mi check out Cinthia llamó al taxi y luego estando ya en el taxi le llamó para decirle me cobrará más al taxista, conversación que oí completamente, x lo que discutí con el taxista tratan de aprovecharse de los extranjeros.

El personal maravilloso, súper atentos y pendientes de que estuvieramos bien en todo momento, desde Animación, Limpieza, cafetería y comerciales. Zona increíble parea realizar kytesurf

Lagom stort område med söta små hus med hotellrum. Precis vid stranden. Trevlig personal och mycket underhållning. Bra parkering på området. Goda drinkar 😀 Olika teman på maten i matsalen, vilket gjorde att det blev varierad mat.

Ofta så höga vågor att man inte kunde gå så långt ut i vattnet. Inte barnvänligt att bada där. Alldeles för högljutt i matsalen. Man fick inte ta med sig maten ut därifrån. Rummen var för tok för små. Balkongen måste vara inräknad i kvadratmetrarna.

The kitchen staff and the bar staff. The grounds were well kept and beautifully and was very satisfied with our room and the maid that maintained our room.

The food. food was repetitive. You would think that staying in Puerto Plata the cooks would know ho to prepare green bananas, yuca and rice. Rice was under cooked Dailey, Yuca was over cooked and some times burnt, Green bananas over cooked or under cooked depending on the day. Sausages in the breakfast bar was over cooked and some time burnt ( I have pictures). The best food was Dominican day the goat was well seasoned and so was the chicken but the food was cold because the equipment to heat the food was in poor condition. I have never stayed at an all inclusive restaurant that served chicken gizzard on the main menu not once in 7 days but twice. The liquor was the cheapest money can buy. If you are a non smoker stay away from this resort, thank goodness all restaurant are non smoking. The only non smoking is at the bar and when it rain the smokers take over that area and the non smokers have to leave because management or staff will ask them to leave. We complain a few times even went and got a manger without results. The pool at the water level was very dirty and was being scrubbed while everyone was in the pool. When the smell of Clorox hit most of the people got out of the pool. Our room was the best part of our stay. Other than our room this is a very low budget resort and I mean low.

The staff was friendly and accommodating. The entertainment was great and appropriate for all ages. The room was clean and spacious.

They kept telling us about this VIP breakfast or lunch that they wanted us to attend. When we attended the breakfast, it was the same breakfast I couldve gotten from the kitchen. Was told I would be receiving a gift card for $30 and a gift. Received a beach bag as a gift but when I mentioned the gift card, they said they knew nothing about it. On the beach we were constantly being bombarded by people selling jewelry. It started to feel like we were being harrassed.

I loved the location and it being on the beach

Our TV was broken so we could not watch it and the pictures on booking.com did not match the room we got