Overall we really enjoyed our stay. The staff was so nice and helpful. Khalid made sure we had everything we needed. It was my birthday so my partner requested a surprise which the owner prepared with roses, very thoughtful of him. The location was good we literally did everything walking inside the Medina, felt very safe place too. Breakfast was great every day something different, all very tasty and fresh.

Amenities were good, however, there was not enough hot water for evening showers. Probably fine for summertime, but not for February when the weather is chilly at night and a warm shower is needed.

Es war ein wundervolles, verträumtes Riad, wie aus 1001 Nacht. Das Personal ist einzigartig freundlich und fürsorglich.

Wir hatten ein Zimmer mit einer wundervollen alten Holztür, die aufgrund ihrer originalen Beschaffenheit nicht komplett die Geräusche aus dem Hof absorbierte.

Classic Moroccan style and vibes, everything we were looking for! Close to everything and also perfect to escape the crowd! The staff was so kind and helpful - don’t forget to try their mint tea!!

Nothing not to like! I would perhaps suggest to arrive during day time if possible to avoid the stress of walking in small streets on the first night (taxi won’t drop you at the location)

Exceptional service- Khaled checked us in and from the start made us feel v at home. My daughter was bitten by a stray cat. The staff helped us call a doctor and Khaled even accompanied us to the hospital for vaccination. He was there every moment from arranging transportation to translating with the doctor. Venue- it is a quiet oasis away and yet walking distance away from the buzzy souks We were greeted with the daily Moroccan tea ceremony every breakfast.

This Riad (a riad is the equivalent of a guest house in the UK) is beautiful, traditional with a very authentic Moroccan vibe which we loved. The staff couldn't have been more helpful and friendly and were there for us when we needed help with booking taxis, tourist info etc. They are very welcoming with children and gave special attention to our 2 year old daughter, providing a cot for the room for free. The location is great as it is in the old town near many historical sites (about 30mins walk to most tourist attractions such as Bahia Palace, Secret Gardens, Majorelle botanic gardens or Carre Eden mall). The manager kindly upgraded our room to a nicer ground floor room without charging extra. The place is listed as wheelchair accessible on booking.com but the only rooms that are step free are on the ground floor because there is no lift and there are a few steps through the ground floor. We liked having the option of eating dinner there (at an extra cost) and the food choices were good. Their kitchen is not open all day like a hotel, there are some ladies who come to cook breakfast at 8am and stay to prepare dinner if any guests have ordered - you have to order your dinner before noon so they have time to buy the ingredients and prepare the meall. We appreciated the attention to detail they offered to our stay i.e. they decorated the bed very nicely for our honeymoon when we first got there. There is A/C in every bedroom which is great, especially during summer months when it can be unbearably hot outside. The roof terrace is lovely, it has a small plunge pool (not a swimming pool) which is good for cooling down and a nice seating area. There were a few things that could have been better in our view. We noticed and showed to staff 4 cockroaches in our bedroom (2 dead and 2 alive), however we stayed there in July and the weather was incredibly hot (43 degrees), so maybe that was the cause, rather than a permanent situation.

The breakfast

The ac too slow

The Staff, the Staff. The staff of Riad Nasreen is amazing! Shout out to Khaled for his support in everything and his positive energy!

None

the staff were very friendly and helpful. the location of the property was very close to the north west corner of the Souk & Secret Garden

we did have a problem with the internet in our room, but not a problem as the lounge was comfortable to sit and use WIFI there