Nie wiem.

10 godzin po upływie możliwości odwołania rezerwacji chcieliśmy ją jednak odwołać. Wysłaliśmy taką prośbę do hotelu. Hotel nie wyraził zgody na zwrot kosztów mimo, że spóźniliśmy się tylko o kilka godzin a do terminu pobytu był jeszcze prawie tydzień. Zapłaciliśmy pełną kwotę za niewykorzystaną rezerwację. Jeszcze się z czymś takim nie spotkałam.

amazing pool facilities, restaurant in the hotel has great options available. comfortable sunbeds.

our shower did overflow as the water wouldn’t go down the drains as quick as it was coming out, overall not a big issue.

Poolanlage, Preisleistung, Flughafennähe

Wenig Möglichkeiten Handtücher und nasse Sachen aufzuhängen, Strand ist nicht zu Baden geeignet

Very well situated you can easily walk to big Buddha and wat plai laem. Room was nice and clean, bed was comfortable. There are about 3 swimming pools but we like the most the one on the beach. Very helpful and nice staff.

We had a room with jacuzzi but unfortunately the jacuzzi didn’t work. (The turn on button and other buttons were missing + dirty water was coming out of the tap)

Kurze Wege Schöne Pools Wenig los Sehr nettes Personal vor allem Zimmer Service und Restaurant und Gartenarbeiter

Viele Gebäude etwas verwahrlost Aber die Hauptgebäude waren super

Lage

Personal war super

3 piscines ,1bonne literie ,le bar de plage ,le personnel du restaurant.

Nice room - nice infimity pool - good breakfast - nice gardens

Cant swim in the sea due to the Polution - all a bit shabby - needs more TLC poor organisation re taxi pick up as airport - sits below fkight path - albeit not many planes.

Lots of lovely pools and the beach was very accessible with the restaurant near by to capture the lovely view

N/A

Tisztaság, személyzet, internet gyorsasága

Kevés napágy van a tengerparton

Estuvimos en una habitación gran delux. Genial,grandísima con jacuzzi en la habitación todo genial las 3 piscina estaban siempre en buenas condiciones y limpias el personal fue amable

No teníamos ascensor en el hotel la ubicación no está mal… pero para ir al aeropuerto 10 minutos centro comercial CENTRAL SAMUY 15 18 minutos aproximadamente en moto. Lo peor el desayuno poco completo poquísima Variedad y tardaban en reponer la comida

Friendly staff, good breakfast, beautiful surroundings, great atmosphere and sea themed room, nicely located close to the airport, and a beautiful quiet private beach.

The sea was very unclean, so not good for swimming. The nice pool next to the beach made up for that though.

Schöne Anlage, Pool direkt an der Terrasse, ruhig, freundliches und zuvorkommendes Personal! Sauberer schöner Strand!

Schwimmen im Meer ist wegen des schlammigen Untergrundes nur bei Wasserhochstand möglich!

La ubicación por la tranquilidad y el chill out al lado de la playa

El precio de los productos de cocina, y que cerraran tan tempranito el bar de coktailes por la noche, a las 11.

Dass die Unterkunft im Vergleich zu anderen Unterkünften ruhig und in der Nähe des Flughafens gelegen ist.

Es fing damit an, dass unser Zimmer in dem 2. Stock war und es keine Aufzüge für Gepäck gab. Auch hat dabei niemand geholfen. Das Zimmer war nicht sauber. Nicht richtig und ordentlich gereinigt. Es hangen Spinnen in ihren Nestern. Überall Spinnweben. Flecken an Türen und Wänden von was auch immer. Das Zimmer hat nach stark nach Schimmel oder einem anderen ekligen Geruch gestunken. Flecken von Wasserschäden an den Wänden. Die blauen Handtücher für den Strand/Pool die täglich gewechselt wurden wenn man es wollte, haben immer gestunken, waren dreckig und nass. Somit haben wir diese nie benutzt. Das Klopapier war gefühlt aus Zuckerwatte, weil es so weich war und zum Abwischen kaum geeignet war. Nachts schlafen war fast unmöglich, da offensichtlich sich irgendwelche Tiere unter dem Dach, also über unserer Decke eingenistet haben und es jede Nacht diese Tiergeräusche gab. (Unser Zimmer war das letzte, somit direkt an der Außenwand) Wir hatten keinen Balkon, wo man hätte nasse Sachen trocknen lassen können. Zudem gab es KEINE Möglichkeiten, nasse Sachen im Zimmer aufzuhängen. Total irre. Unverständlich. Keine Haken oder Ähnliches. Wenn es geregnet hat, hat man nachts ALLES gehört. Wenn es windig wurde, hat sich gefühlt das Dach oder irgendwas anderes angehoben und beim Nachlassen extrem geknallt. Das sollte man deutlich reparieren. Strand war okay. Jedoch konnte man dort nicht ins Meer, da es eher nach einem See oder Ähnliches ausgesehen hat.. mit sehr vielen und großen Steinen und sehr verschmutzt. Wir haben da innerhalb 8 Tagen niemanden baden sehen. Die Willkommensgetränke waren auch eher ein Witz. Extrem viel Sirup mit wenig Wasser. Danach wurde mir fast schlecht.

I liked the thought of the small details of design of the whole place and especially in the room we got. Unfortunately I got sick but luckily I got to spend my rest time in this magnificent resort. Loved it. Thank you

Room was lovely

Staff not very happy. Restaurant on beach chaos staff didn’t know which table ordered food one couple walked out. Breakfast food not labelled so didn’t have a clue had to to do a taster course. Reception didn’t even say good bye when we checked out. We used taxis over the road to go out every evening.

Bed

Most of it

Ma chambre , la piscine.

Le petit déjeuner, et côté plage très peux de transats..à vrai dire 3 transats 😰

The resort and location are amazing, staff are above and beyond friendly and helpful. My bed was so comfy and the room is lovely.

The only thing is the food I tried a few things and just not to a great standard for the western or Thai food would not recommend especially when you charge so much more than the great local restaurants outside of the resort whos food tastes better.

Ottimo resort camere belle e spaziose, piscina top, mangiare buono, da consigliare......staff fantastic gentili e professionali!!! 👍🏽💕 Ci tornerò sicuramente!!! Sono anche diventato amico della manager! Che mi ha veramente aiutato tanto, visto le mie condizioni di salute precaria, per il diabete,contratto proprio qui in Thailandia 2 anni fa!!! Amen ahahahah

Tutto bello, 💕🤩

The aesthetics matched throughout the property, beg it at the pool, in the room or at the beach. Gorgeous views, the room was beautiful, the staff were amazing. I can’t fault the property, I paid €50 for a night of luxury and I would be happy to pay it again. The location is ideal, it is very peaceful yet still near to some beautiful places.

Well furnished, modern, clean rooms that were a pleasure to stay in. Great view of sunsets from the pool.

The location is good for the local temple and it is easy to get a taxi the short ride to Cheong Mon beach down the road. The beach the hotel on is not the best. So use the hotel as a comfortable base to visit the fantastic local beaches.

We stayed here for my girlfriends birthday. The staff were amazing and helped to make the day really special. They us a cake arranged aswell as decorations and breakfast in bed! The hotel is stunning and the facilities are great. We enjoyed staying right next to the pool and having a massage in their spa.

The gardens and landscaping were so beautiful and well established and maintained, it was breathtaking. Location was lovely and quiet right on the beach. It was under the flight path but that did not bother me.

Some of the facilities were not operational, I can only assume this may still be recovery from Covid.

The pool is amazing!

None

The room was amazing with direct access out to the pool which felt very special. The beach was quiet and secluded! All the staff were so friendly and helpful!

the pools the accommodation

lacked atmosphere in the evening and a shame the beach wasn’t for swimming.

The staff was super friendly and good to my wife and I. I enjoyed how close it was to Wat Prailiaem and some other religious statues. The beach was not so good and had trash on it but the facilities make up for it for sure! I was very impressed with their traditional Thai food and it was great being close to the 7/11, atm, laundry, and some cafes

The beach needed some cleanup - but the island of Koh Samui has trash all over (more than I had anticipated).

Accommodation, staff, pool area.

The beach where hotel is situated was dirty and you could not swim in that water.