First of all the Host Saffi was great. We had some questions and the response time and answers were quick. The place was spacious and accommodated our family of 7 quite nice. The pool was smaller then expected and had some staining that made it look rough, I think the picture was taken at just the right angle to make it look bigger, but none the less we used it and it was fine. The only big issue was the security gate to get into the property. You are given a QR code to scan and the thing barely worked. Always a line of people waiting for the gate to rise and people getting out to help others, it was a cluster especially getting back from the parks at 10 and all you want to do is get in and you can't! I did message Saffi and was given another QR code that worked much better, but still some issues. Overall descent place to stay, close to the Disney parks and can accomdate a lot of people and everyone had their own bathroom :)

we had a great stay. I wish there was a place to donate supplies bought for the house that we could not pack to take home. I don't like that it was potentially thrown away.

we had a great stay. I wish there was a place to donate supplies bought for the house that we could not pack to take home. I don't like that it was potentially thrown away.

We very much enjoyed our stay. The only thing that was frustrating was we had paid for the heater on the hot tub but it was cold when we arrived and we had to call in to get it started and wait for it to warm. It must have gone off each day because it was cold again each day. The one day, we just didn't use it and the other day we had to wait for it to heat after calling in again. Not sure why that kept happening but if they needed us to call to reset it each day, it would have been nice to have been told that so we could have called earlier and had it started and warm when we arrived. Great house though.

Everything was amazing the response time everything was amazing It was like on the picture is that the only other ingredient is the AC policy. It was very hot and you couldn’t adjust AC.

My family and I really enjoyed our stay at this place. Paying the extra cost for the pool to be heated was definitely worth it. So nice to have a warm place to swim and soak in the hot tub even after coming back from the parks. A couple tips: the shuttle that runs from the main office to the parks has a very odd schedule. You have to book it the morning of your day into the park at the main office. It doesn’t leave for Disney until 8:45am. We all felt like that was too late to get into the park, so we ended up taking an Uber into the park every day. The late return times are 9:50 and 10:40p. It was honestly tough to line up our departure time with when the bus was coming back. So again we ended up taking an Uber back to the house every night but one. Now the good new is an Uber XL was only about $25 each way so it wasn’t too bad. Still cheaper than renting a car. You’ll just want to add the rides into your budget. An earlier commenter warned that you’ll need to make sure you’ve got extra toilet paper and dishwasher soap if you have a big group. You can buy these items in the main office shop that they have there on site. We really enjoyed our stay here would recommend anyone to stay here too.

The house was perfect for our needs with a downstairs bedroom and 5 more upstairs. The Star Wars and Frozen rooms were nicely decorated and the little ones enjoyed playing and staying in the Frozen room. A/C was nice and the house temperature was great. Kitchen had all the amenities needed to cook meals. The pool in the backyard was nice….the door to the outside had a pool alarm so if the door was opened without “pushing” the button, an alarm would go off. Also, if the door remained open too long, the alarm would sound. This made us feel very comfortable with little ones in the house that can open doors. The only thing I think would be helpful would be a larger Trashcan in the kitchen. The one there was probably a 7 gallon size and didn’t hold much. Location to the parks and grocery stores was great. We did have a smoke detector that “beeped” and need a battery replaced Sunday late afternoon. We called the management company and they were there within 30 minutes to replace the battery. Definitely would stay here again!

The property was clean and ready for us when we arrived. The kitchen was fully stocked with utensils, pots/pans/ dishes, etc. However, there was a minimal amount of toilet paper, soap, trash bags, etc. You need to bring ALL of those types of items yourself. They basically have one day of disposable supplies- if you are staying longer than that you need to bring your own stock. All of that was disappointing but doable. However, there were two big disappointments-- the internet and air conditioning. The internet did NOT work when we arrived and when we reported it we were told that it was past helping hours so we would have to wait until the morning. However, my daughter had some work she had to finish that evening so we called the management company and they finally sent someone out around 10 pm to fix it. Two days later it went out again and they had to send someone to fix it again. This is because the router was locked in a closet and we could not access it-- even though the directions said the router was in the hall closet. They forgot to mention it was a locked hall closet. This also meant the internet TV stations did not work. However, the topper was the air conditioning. It quit one afternoon and the management company sent someone out to fix it and we thought it was fixed. Around midnight we realized it was hot hot hot again. They sent someone out to fix it at midnight, but they could not fix it and said they would return in the morning. They finally came out the next afternoon, after several text messages from me, and they fixed it. But in general the house was hot-- you were NOT allowed to turn the AC below 72 because it would freeze and they stated they would charge you the repair fees if you did. Even in September the temperature in Florida was in the 90s-- so a hot house, with 14 people in it, was no fun. I would not recommend this house- the internet and air conditioning are two basic requirements for a house in today's world. This house did not measure up- especially for the price we paid.