Super clean and comfortable. Heated mattress

Very nice and informative staff

Hair dryer

Good location to walk (stairs) to the sunrise train. Very efficient warming under-mattress, considering few of the hotels in Alishan have heating and it gets often down below 10C at night. Good hot water. For the same reason, we loved the very warm polar jackets on (cheap) rent to go watch the sunrise, allowing us to save space in the luggage for the much warmer rest of our tour of the island.

No elevator. Poor breakfast in a separate restaurant near the train station. Two hard chairs make the only firniture (outside of the bed).

Overall is great! Staff is friendly yet helpful, can request hotel to pick u up from the bus station if u are taking public transport. Upon arriving, the receptionist will give a details suggestions to play at alishan, very nice experience! And along my trip at Taiwan, this is the only hotel that the staff will help to carry ur luggage up to ur door step! The view from the room is quite nice, overall looks clean and tidy. The bed has warmer function, don't need to worry of getting cold at night. Warm pack are provided in the room as well. Will consider to stay longer next time if travel to Alishan again. Local style buffet breakfast is provided.

It will be best if the price can be further down.