The location is very calm and the green surrounding with tropical gardens makes this place unique. The different houses are separated, which doesnt give a crowded feeling during the stay. The biggest plus is the warm, kind and smiling employees of Ritz, which made our stay even more enjoyable.

petit déjeuner

manque d'animation, au bout de 3 jours on tourne en rond, pas d'activité nautique, pas d'offre intégré à l'hotel

Het personeel was, zoals overal op Bali, uiterst vriendelijk. Pluspunt hier is dat ze zich echt uitsloven om het zo aangenaam mogelijk te maken! Ze kennen je gelijk bij naam. Ondanks ontbijtbuffet maakten ze speciale dingen voor ons en kwamen het brengen. Ongevraagd een bordje vers fruit, ze wisten op dag 2 al dat we nasi wilden. Werd vers gemaakt voor ons. Bij grill restaurant was de zalm te droog. Toen we er wat van zeiden, werd het na vele verontschuldigingen van de rekening af getrokken. Top! De kamer was ruim, schoon, geluidsdicht en alles voor handen met voldoende stopcontacten (opladers)

Niets viel ons tegen. Behalve toen we kenbaar maakten dat we een zeer late terugvlucht hadden en we graag iets langer op de kamer wilden verblijven. Niet in de business lounge en daar douchen! Tenslotte waren we alle 3 nachten daar verbleven en in alle restaurants gegeten. Uiteindelijk boden ze ons een andere kamer aan waar we dankbaar gebruik van gemaakt hebben.

The service was excellent. The staff were enthusiastic and courteous. The room was very nice and spacious. The pillows were one of the best among our hotel stays. The breakfast and the food in all the hotel restaurants were brilliant. We also enjoyed the complementary cooking class and coffee art class.

The room

Amazing property, excellent staff. The restaurants are quite good.

The sea beach. The water recedes quite a lot and when it comes back the water is full of sea weed. Could not enjoy time with my child in the sea.

Staff

Everything was amazing

日本語を話すスタッフが多く、英語が拙い私達には凄く心強かったです。 特にアチマドさんはとても親切にしてくれました。フロントの、おそらく責任者の方もとても心配りが出来る方で感謝しかありません。 アチマドさんはチェックアウト時に記念のお土産迄持たせてくれました。 心から感謝します。

特にありません。

Breakfast buffet was good ..but could have been better in terms of variety on different days. The in room service was really good ..tasty and well presented.. staff was polite and very warm..always ready to help..

Not living upto the standards of Ritz Carlton the brand. I had high expectations on this , but was a bit disappointed in the end. The facilities were not very well briefed to us upon arrival. I got to know abt the sauna/steam room only on the day before leaving. The TV in bathroom was broken . The cleaning staff didn't really arrrange things that were spread in room. I also did not like the dustbin provided in the toilet .. have to manually lift the lid to throw toilet paper !! Being fancy is not what you need in this ,rather hygiene. These are things you expect when you pay so much and stay in a five star hotel . Overall felt not worthy of the cost ..

Room

every thing, very old design and there is nothing to do

A perfect beach retreat in Bali, great choice for a few calmer days after exploring the island. The loacation and hotel is amazing and beautiful but the staff lifts it up to even higher level. The staff was exceptional, everyone was friendly, personalised treatment and everyone remembered our names/food preferences during the stay

Wifi could be better, but only because I had to check some work emails, files which took a very long time. The phone connection and 4G/5G is not as good as in other areas, for example, Ubud

Das Ritz-Carlton in Bali bietet eine herausragende Erfahrung. Die atemberaubende Lage, der erstklassige Service und die luxuriöse Ausstattung machen den Aufenthalt unvergesslich. Die herzliche Gastfreundschaft des Personals, kombiniert mit exquisiter Küche und erstklassigen Annehmlichkeiten, schaffen eine perfekte Atmosphäre für einen luxuriösen Urlaub. Ein wahrhaft unvergleichliches Erlebnis.

Leider kein Netflix

Nothing

beachside location, excellent staff at all times, food top notch, gorgeous landscaping and design

room slightly dated, room balcony had little privacy as it was very near a bar/lounge

Everything was amazing, from the service to the room absolutely perfect

Staff and service were excellent

Rooms are slightly dated and need updating for location and price you pay needs to be modernised, looks like it hasn't changed for over 20 years.

Отель прекрасный! Один из лучших, в котором мы были. Сотрудники , выше всяких похвал! Не понимаю людей, которые пишут плохие отзывы. Все способствует отдыху, никто друг другу не мешает . У нас был медовый месяц в нем, отель подготовил нам подарок, было очень приятно

Все отлично

Het personeel was super vriendelijk en behulpzaam. Niets was teveel wat je ook vroeg. Verder het ontbijt was voortreffelijk er was zoveel keus.

niets.

If I could rate this property higher I would. From the moment we arrived to the moment we left we were treated like royalty. Every single member of staff was so welcoming and friendly and they cannot do enough for you. We ate at every restaurant on the property and each one was delicious. The staff around the pool take fantastic care of you bringing food and drinks to your lounger. The property itself is out-of-this-world beautiful, it really feels like paradise.

The location is a bit isolated, if you need to go anywhere you have to drive/get a lift as there is nothing around within walking distance. Not a huge issue as it was very easy to get taxis

Staff were amazing , beds super comfortable, quiet and good location

Nothing

The bed is a bit soft and the pillow are too soft but it’s just personal preference perhaps I should have request one.

The service was impeccable!

Not much to not like!

Staff were so friendly and so helpful. View was stunning and food was always delicious.

Staff were absolutely amazing! Winsu was a standout for us and looked after us for and went above and beyond throughout our stay. The breakfast was fantastic with so much choice.

Bedrooms are looking a bit tired, and we had 2 x large red wine stains on our Rug in the living area. Slightly trivial but you would expect better from Ritz Carlton. Screaming kids in the pool all day wasn't ideal, but it is a family resort i suppose.

Excellent hotel very very good staff. Super food. Location extraordinary. We will stay again and again.

Nothing

Beautiful surroundings and clean and quiet. Well maintained and friendly staff

Nothing