Very friendly team member

Not Applicable

Staff were really friendly and helpful

Location

Location is great, so close to Airlie Beach.

N/A

the room was very nice, new & comfortable

the road noise was quite loud however we are used to living out of town so perhaps won’t bother others. booking.com approved our late checkin 3 days prior to arrival but it appeared the owner wasn’t aware of it & we woke him up which we felt terrible!

staff were amazing. we were there unexpectedly due to a flooding event which meant that we had no idea how long we would need to stay and the owner was exceptionally understanding and supportive.

close to family

only 1 towel for 2 people

As we had a late check in, the owner waited up for our arrival. Our room was very comfortabe and clean. We would definately stay again.

Due to flash flooding and storms we got stranded in Proserpine for 5 days with no accomodation. John and Julie at Reef Gardens Motel found us a room and went above and beyond to help us throughout our stay. They provided us with clean towels every day of our stay and nothing we asked was too much. They cleaned our room consistently and offered to drive us to the local supermarket so we could stock up on some food until the weather had cleared and the airport was back up and running. Thank you both for looking after the 3 of us during this tricky time!

Clean and comfy

There was no popl ..

best place to stay . very clean and very good staff

the owners (John and Julie) were so welcoming, honest and friendly, they even made sure that the room was cleaned every day and stocked. they will talk to us every day of our time we were there which made us welcome and will come back again. we will definitely come back again.

nothing

The property was a lot better than I expected from external view. Comfortable refreshed rooms at a good rate. Great location for my work requirements.

great location. room was good.

1 of the beds was tiny bit dirty on top of quilt.

Clean tidy, plenty of space. Pleasantly surprised.

Need a bedside lamp. Owner (lady) be a little more approachable.