La proximité par rapport au centre de Lille.

La chambre est trop petite. Pas très propre. Il y avait un trou dans le mur, pas très esthétique. La chambre froide, le radiateur fonctionne mais mal. L’eau chaude n’est pas toujours disponible. La salle de bain pas très fonctionnelle. Pas de rangement de disponible.

Really nice hotel, nice breakfast and the staff was super friendly, good location if you have a car

The room was not that clean … (hair in the shower, stains on the mirror …)

Personnels très accueillant et accessible à toute conversation et demande. Échange facile et naturel avec eux. La restauration matin et soir étaient excellente. Établissement sécurisé qui est rassurant

Problème avec la porte des toilettes ainsi que des difficultés d’accès aux chaînes de télévision

personnel très accueillant, chambre très propre, hôtel bien situé

Good value very basic double room.

Rooms are warm, make sure you work out how to use the electric blind and open the window fully.

Man on reception was very helpful Easy to walk into centre - about 2 miles Communication was good

Very hot and small rooms

Staff was rude, made us pay an extra 8 euros for arriving 15 minutes early to check in and when we arrived in the room there was no water. We complained about it and they reacted rudely and said it would be solved in coming hours, but we were not notified before and even paid extra for the early check in.

Location was good, 10 min Uber ride to the city or 30 min walk. Breakfast was decent. We tried the pizza and salad which was tasty and the drinks were reasonably priced. Rooms were small but clean, bed was comfy and it was quiet so we had a good sleep. Shutters on windows completely blocked out the light which was good.

Inconsistency in the hotel rules. One night we sat in the reception area talking until 3am, the next night we were told reception was closed at midnight. We were also told to laugh quietly after laughing once at breakfast. That was very peculiar.

Good, modern accomodation

Took too long to prepare room, needed to wait over 30 minutes despite arriving after scheduled arrival time; could be cleaner, very far off center and commercial area, one way from center is through a slum basically, didn't feel really safe to walk at night; light in shower not working and other bathroom sensor for light switching on and off when it wants; piles of cleaning stuff and used sheets in front of the rooms

Beer on tap

Friendly staff, quiet room, good breakfast

Humid room

Its a modern and fairly new building with a modern community area.

It was very warm in the rooms. There was no way of ventilation other than leaving the door open which is not an option during the night. Unfortunately the hotel was completely understaffed for breakfast buffet.

The staff and the hotel are very warm and welcoming. They are very organized. It was nice they offered bar service and cafe. Morning breakfast was included. There was not a large selection but all food groups were offered. Cafe food also delicious.

Access to public transportation was several minutes walk.

There was only a window facing the corridor with no window grilles. At night as we went to bed we didn't feel safe and we had to close the window. We did ask for a fan, but the property refused to provide one, and the room felt like an airtight container and we ended up with 2 sleepless nights.

Basic but has everything you need for a night. Good price for the value while being close by the city center.

rooms were very small and no airconditioning

Close to the motorway, perfect for a stopover on a long journey. A small but perfectly functional bedroom and bathroom.

Cleanliness, large Parking, friendly staff

broken toilet seat, lack of soap, cramped bathroom, poor breakfast, jostling for breakfast

Staff were really excellent. Helpful and friendly. Location was good, onsite parking and just off the ring road. A 30 min walk to Lille centre -- or a 10 min walk to the metro station. We preferred not to drive in the centre. The breakfast was excellent and the shared spaces like the restaurant and sitting area were very good.

Our room needed some TLC -- but it was large and comfortable.

The reception area was good with room to sit and enjoy food and drink. Access to the kitchen was useful.

It was a bit difficult to get to from the metro stop. The room was very small.

The staff are friendly though we had a language barrier when we tried to communicate in English. We had managed to book the breakfast and the bakery was tasty.

We arrived in the hotel, we were welcomed by the worst receptionist ever. We paid for the hotel but he told us without checking, that we haven't paid for the hotel and we cannot check-in. Since we weren't able to find in the first place the movement receipt, we had to pay another time. It was a lot of money since we were 17 people, and I have to pay with my own money the full price another time. After 10 minutes we managed to find the receipt and after showing it to him, he had the great idea to call his supervisor. In the morning the chief take care of our booking and he saw the payment. No communication at all between them, no care for the situation, no excuses received. They don't even give me the money back immediately, they say that I have to wait few days.

After having a shower the whole room overflooded.

see above