Central position

I understand Amsterdam’s hotels are usually expensive, but at least a free toothbrush in the room will be adequate for its price..

Excellent emplacement

Bruits dans ma rue jusqu’à 5h du matin Aération insuffisante de la chambre Petit déjeuner de bonne qualité mais toujours le même menu.

The location was wonderful, we enjoyed the beautiful view overthe canals, and we thought the room had a excellent functionality. It was great that it had two entrances, and the young man at the desk was extremely professional and helpful.

One young lady staff member was terrible. We asked for help ringing our driver, because our mobile phone sim card did not have call function. We were arranging pickup to the airport the next morning. The young lady said she could not, because it wasn't 'the hotel drivers'. I asked her to just ring the number and I would talk to them, she said she would have to go and ask if she could. She came back, and said 'wait a minute' so we sat down waiting. In the meantime 2-3 guests came and she dealt with them first. I was annoyed as we had been first, and she only had to make a phone call. After 7-8 minutes and still she is dealing with other people, I said 'don't worry', we will do it later. She said 'sorry, but I have guests to deal with.' I said "I am a guest too, and I was first" but she just shrugged. It was a terrible effort on her part. In contrast, I asked the young man to do it. He did it immediately and organised everything in about 30 seconds.

Location

Single room wasn’t good, poor mattress, shower head needed fixing, had to step out of bathroom to open door and get in shower, some areas not cleaned properly, couldn’t use mirror without bending neck.

zentrale Lage, Nähe zum Opernhaus, Personal sehr freundlich und hilfsbereit

Zimmer sehr klein mit großer Fensterfront, es konnte aber kein Fenster geöffnet werden, angeblich aus Sicherheitsgründen

Colchão e travesseiros muito confortáveis!

O banheiro tinha cheiro de esgoto.

Hotel molto accogliente, le camere sono spaziose (a differenza di molti altri hotel ad Amsterdam); dispone di una grande hall dove è possibile intrattenersi con alcuni giochi tra cui il tavolo da biliardo, inoltre è presente un rubinetto per riempire le bottiglie di acqua gratuitamente. Lo staff ci ha aiutati ad effettuare il check-in/out anche se ci sono delle postazioni a disposizione per farlo in autonomia. Posizione eccellente a due passi dalla piazza Rembrandtplein e dalla fermata del tram.

Per chi deve fare la piega l'asciugacapelli nei bagni è scomodo

Nothing special

The room was terrible located on the 5th floor with no view, small and tiny, no worth paying that much to that awful room , the lady checked us in was very odd in her behavior.