A small and special hotel Personal and warm treatment Excellent location good breakfast Small and comfortable rooms

the Spaces of the rooms are Great. the Location is fabulous and the people working there are excelente

everything was great

great location and very helpful staff. also v good breakfast.

rooms are quite small

Great location

Cleanliness

The hotel is located in a beautiful historical building in the very center of Madrid next to all the historical venues, it was very easy and convenient to get everywhere: museums, historical sites, all the bars and tavernas. Me and my best friend had a twin room - it was very spacious and with a great view. The hotel is very clean, wifi was excellent and the breakfast was very good - great coffee and lots of choice! But most of all I want to thank the staff of the hotel - they were wonderful and very helpful, when my friend got sick they helped with everything - everyone's been amazing. Definitely staying here again when I am in Madrid next time! Thank you again for the wonderful experience!

Position Is excellent

Breakfast starting very late 8am, is unfair and not well communicated. Very poor service

good location and breakfast was good selection and had enough to get you going for the day

our room was not at all sound proof to the point you could hear anyone in the building showering, walking and also talking. we could also here everything of the street and the bar down stairs. woken up many times by the noise meaning not a great nights sleep. it was not worth the money at that point

its quite centrak

Small friendly hotel great location with superb customer service

Nothing much this was my 3rd visit looking forward to my 4th

Located in the city center Clean and confortable

Low sound proofing rooms

Great location that can walk to hub subway. Friendly staff and good breakfast as well. Overall it's good hotel and we enjoyed our stay.

We could hear the concert from the plaza on our last night even with double glass window, luckily it ended at 10pm.

Staff are friendly and helpful, and location is near by walking

There is no slippers inside rooms, and normaly its mandatory in all hotels rooms like towels, and its preferable also if they put a weight mesure luggage at reception for guests like other hotels.

The staff were so excellent. The breakfast was superb. The hotel was accessible to most attractions and parking was close.

No coffee making in room. Parking fee was a bit high.

Great location and staff in modern equipped hotel.

Uncomfortable beds, cramped shower.

Staff were very friendly and helpful. The hotel is right on a very popular, lively plaza with restaurants, bars, theatre and even a flamenco dancing locale so it's always busy, meaning there can be noise at night. This can be excluded by shutting both sets of windows, but emptying the plaza's rubbish bins at two in the morning is difficult to exclude. Central Madrid (e.g. Plaza Major) is conveniently just 10 minutes' walk away and getting a taxi for the plaza is very easy.

One night - up until one or so when it closed - the bar below was dragging tables and chairs around which made sleep very difficult. I therefore requested and was given a room on the second (rather than first) floor. In case this didn't happen, I visited nearby hotels as a back-up and found that Miau was actually quite expensive.

Location

Room size

Good: The staff is amazing. Helpful, attentive, friendly … simply superb. The location of the hotel is amazing as well. The AC worked well and the balconies were quaint.

The rest: My room in the 2nd floor was surprisingly large, which was surprising for Madrid Central. However, it needs fresh paint as there was many marks and stains on the wall. The bed was not the most comfortable and quite small. The shower was TINY, and if you are not a smaller-than-average human you will struggle to fit. The caulk around the shower also was quite gross. The common areas are dimly lit, and drab. The door did not securely latch and had to be slammed to catch. Breakfast was just ok, and located in another building. The second morning I opted to skip it.

Good location, comfortable room and bed

Room smelled a bit in the beginning. OK breakfast, but no vegetables at all (plus usual bad hotel coffee…)

Staff were amazing. It's a budget hotel, no real frills but I was mugged in Madrid and the staff were so nice. I didn't need anything from them, they were just nice people.

Getting robbed.

Location

Smell from bathroom