The staff were really welcoming and helpful and the reception area was smart and cool. The breakfast area and the garden were delightful and we had a spacious junior suite with a little balcony onto the street which allowed a view of the sea. It was a good location for visiting Heraklion. Parking was provided at the rear.

At the start of the season, there wasn't a great choice of restaurants nearby (we would have had the hotel meal both nights if we had known how good they were).

Very friendly staff, nice garden. The really lovely ladies at the reception unfortunately cannot make up for the negative experience at this hotel.

Never before have I given such a bad rating for an accommodation.  Unfortunately an absolute rip-off and nightmare. Why? Well, to name just a few points: - musty, damp room - Worn out mattresses - Outdated, damaged and dirty furniture  - Bathroom even mustier than the room, garnished with drain flies. Shower only worked sparingly. Worn out furniture and missing drain plug They say you get what you pay for...not in this case. 92 EUR for a room like this is simply outrageous. If the pictures the hotel used online for the superior double room we booked had even remotely matched the reality, we would never have booked. We raised this extreme discrepancy at reception and apart from a few excuses that there were several rooms in the hotel, there was no explanation for the criticism. The explanation also lacked any logic. Of course, rooms can differ from one another, but there are simply WORLDS between the room booked and the room received. I assume that the hotel assigns the unacceptable rooms to all guests who do not stay there for more than one night, otherwise I cannot explain the many positive reviews here. The accommodation was booked because of the proximity to the airport, we actually wanted to spend a few relaxing hours here. We ultimately decided to spend most of our time outside the room as we couldn't breathe well in the room due to the stale air and only slept for 2 hours before departure (also due to extreme noise in the middle of the night in the hotel corridor). Better book somewhere else, even in this area you get considerably (!) better rooms for the prices called.

Zajtrk raznolik, odličen. Lokacija enkratna, blizu morja. Tudi v bližini marketa... Osebje zelo prijazno.

--

The best thing about this property are the staff who are extremely warm and hospitable, and the location. It is next to the beach (I could hear the ocean from my balcony) and a bus stop which makes access to Heraklion extremely convenient. The room I booked was comfortable, clean, and had plenty of storage. I was supposed to stay for 5 nights and would have been happy to do so, but was offered a complimentary upgrade to the nearby Hotel Malena (part of Omilos Hotels).

I was there during the off season, so many things were closed for the season (no fault of the property, just something to be aware of).

The girl working on reception is exceptional!! The bed was comfortable. The breakfast was reasonable.

The hotel is advertised as accessible but there's a huge step to get to breakfast / garden /car park.. In my parents' room there was a gigantic step to access the clothes rail at the back of the wardrobe so my mum was unable to hang her clothes up. Missing tiles in the corridor on the second floor are a trip hazard!! The bathroom needs renovating. Rusty shower cabin track

Beautiful place, relaxing, like being in the paradise. 50m from a very nice beach. Amazingly kind and careful staff!!! They had smile all the time and solved everything.

Not a single thing we did not like.

Breakfast

Booking.com pictures are very different to the reality

Nice place, garden, good breakfast and atmosphere, good staff. Also nice view from room in 3rd floor.

Grass in garden could be nicer, room wasn’t cleaned every day for some reason, weird shower (it was hard to manage cold-hot).