From the minute we arrived, we felt very comfortable. The staff were so friendly, and couldn't do enough for us. The hotel has a wonderfully comfortable feeling. The bed was extremely comfortable and the room was quiet. Only a short walk, and we were in Delft centre or at the train station.

Could have done with somewhere to hang coats in the bedroom.

it’s so very cozy and welcoming a very welcoming common room with a fireplace stay there every time when in Delft

attention to details of comfort. welcoming

liked everything

Location in a quiet neighborhood of Delft, with very beautiful houses with very beautiful gardens in from of them. Grocery stores in vicinity. Walking distance from the old city center (ca. 15 minutes) and TU Delft Campus (ca. 10 minutes), or Deltares office (ca. 30 minutes).

I could not pay with cash, only card payments accepted by this property. This was a major inconvenient for me (we are talking about a hotel, after all - it should not be this restrictive when addressing payment methods). As I traveled for work, all my travel money were cash, in euros - as received from the institution I work for, at departure. Due to a very busy schedule I did not have had the time to go to a bank and transfer some money on my Revolut card, the only one for euro currency in my case. This is why, at hotel check-in, when I was told card only, no cash - I was obliged to use an (emergencies-only) Romanian currency card, in order to make the payment - and support the bank exchange fee in addition. Also, this generated another moment of inconvenience for me. At check-out, they were supposed to return me ca 15 euros - this was not possible in the end, as they would not make the payment in cash or other card (i.e., Revolut) except the one I used for payment. But this card was in Romanian currency and the transfer of euros was not possible. I told them I'm fine with not receiving the 15 euros back, but I was not and I am not fine with the lack of hotel flexibility in tackling these issues.

We did not partake of the breakfast however their coffee machine was very good.

We reserved two rooms that were the same but actually one was much smaller. The larger rooms were vacant most of the stay. The rooms were okay. Smart tvs did not work in either room and the shower was only trickling in one of them. The staff were mostly very professional but one was very curt. Those would have been okay for us but the housekeeping was an issue. There was no consistency between the rooms. One room would have water, the other wouldn’t. One would have towels, the other toilet paper. The neighbourhood is very close to town and a small mini mart which was convenient. Bed was okay and not too noisy. But…don’t expect two pillows.

Wonderful feel, homely, great staff.

Low water pressure in shower.

interior is very beautiful and cozy and spacious, nice bathrooms , also there is a cute little garden which was nice for our daughter, free space for her to run around behind breakfast place of hotel

nothing

great, clean, good value for money

The staff were incredibly friendly and helped where they could throughout the stay. The location is also fantastic for access to the University which I was visiting and the city centre for dinner etc.

The window in my room did not close properly and so the room was incredibly cold. Also, the walls were incredibly thin meaning I woke up several times throughout my stay from noise of people simply being in their own rooms. Finally I had the breakfast one day but there was barely anything available as they had ran out of most food despite it only being 8am.

You can easily hear people exiting the hotel in the early morning.

It’s brightness, the staff, the breakfast

Small, noisy & warm rooms.

The staff were simply amazing, and one more than one occasion helped me deal with minor problems, such as how to get rid of a suitcase that died. They accommodated my dietary restrictions as well. Professional and very, very friendly staff.

The water pressure in the show in my room was very, very low. That would be my one and only complaint.

The cosy atmosphere. The polite stuff. And I will return to casa Julia for my next visit.