Staff and food were lovely

Room was so different from online version.

The room

The breakfast was good and the receptionist in the morning was very nice, I didn't get her name. The location is good.

A disappointing stay! first, we were giving a room facing the main street, it was extremely noisy from about 6am onwards. We stayed on a Tues night, not very many people staying there, maybe think about giving the quiet rooms first, or at least asking the guest if they want a quiet room. The staff at breakfast were grumpy and not very attentive. I asked one to fill up the orange jug which was empty and she said "I will when I get a chance" Then the staff proceeded to drag the chairs around to rearrange the tables - not exactly a relaxing breakfast atmosphere. During my breakfast, I received a call from reception to tell me that I checked out without paying. We hadn't checked out at that time. I spoke with the receptionist, who by the way was very nice, she explained that they have a new booking system. We then went up to the room to relax before checking out and someone just walks in without knocking and asked if we were checking out today. I said we were, she walked out without an apology or anything. Also, the room was cold when we walked in. We turned on the heater but it takes some time to warm up the room. When we went for breakfast the next morning, we turned the heater on again to warm up the room for when we came back but then realised that the heater won't work if you remove the card from the slot.

Friendly staff. Nice rooms. Good food.

not applicable

Expensive, cold, and drab. Food poor.

Warmer, brighter, better value and food quality.

Good location in the centre of town, The Front bar and restaurant had a good menu and was good value. The service was good. The accessible bathroom was good.

the bedrooms and corridors could do with redecorating. Room servicing was ad hoc and disappointing

Staff very effeciend and friendly

All good

The staff was pleased and helpful 😀 nothing

Nothing

From the minute I walked in just felt totally at ease. Martina at the front desk a pleasure to deal with, a credit to the hotel. All the staff friendly and attentive though. Slap bang in the middle of town too, nowhere more than a couple of mins walk and free parking. Spot on....

The shower/shower curtain a bit iffy, other than that it was exactly what you would expect.

located in perfect place for wonder around area

rooms just need a little bit of update

Lovely room

Slow breakfast service and not much chance of a second cup of coffee or tea

Staff wonderful, food absolutely amazing... fabulous flavour in all 3 dinner dishes and boiling hot breakfast. Best food I've had in past 2months traveling the world Our bed was just ok -not hugely comfortable (see bad comment on 2nd bed) Fantastic bathroom facilities in disabled room -shame bed was such a let down.

Bed in "disabled" room was absolutely dreadful. ROCK hard...even for me. My 85yo mother was awake all night it was so bad. No kettle cord in main room, luckily we could borrow from disabled room. Whilst food was amazing and well worth the money the booking.com confirmation quoted dinner at e15,which was not the case...this is very misleading for anyone on a budget

The room was very nice I had Breakfast which was excellent good choices

all was good as far as I was concerned