The location was ok, close to the city center. The breakfast was acceptable.

The room was disappointing, not similar as shown on your website. No decoration on the walls, dust on the furniture, the heating was not working neither the hair dryer.

Die günstige Lage. Freundliches Personal. Gutes Frühstück. Preiswertes Parken.

Die Matratzen könnten einmal ausgetauscht werden. Ich stand jeden Morgen mit Kopfschmerzen auf.

Das Zimmer war sehr gross, die Betten super angenehm.

Am Frühstücksbuffet herrschte das reinste Chaos! 15min musste man warten bis man sich einen Kaffee holen konnte. Es war zu laut im Raum, man fühlte sich wie auf einem Jahresmarkt. Zudem ist das Hotel am Wochenende nicht zu empfehlen, da sich eine Disco in der Nähe befindet und man bis 5 Uhr nur schlecht schlafen kann.

Emplacement parfait, chambre et literie confortables , personnel aimable

Le tarif un peu élevé

Zimerr: alles da, was man braucht, Tee, Wasser, Kaffee kostenfrei, sauber, Betten sind bequem und breit genug genügend Platz im Zimmer auch wenn man zu 2 ist Große Auswahl beim Frühstücksbuffet Sehr nettes und höfliches Personal Die Bar und die Aufenthaltsmöglichkeit am Abend im Hotel gibt einem die Möglichkeit den Tag schön nund gemütlich ausklingen zu lassen.

fehlende Minibar bzw. Kühlmöglichkeiten Duschbadewanne (ist für ältere Menschen schwer mit rein und rauskommen) fehlender Vergößerungsspiegel fehlende Lüftung im Bad Am Frühstücksbuffet könnte weniger Verpacktes (viel Müll) genutzt werden

Location. Size of room. Comfort. Cleanliness. Price. Staff. Parking- very easy.

I personally find German pillows far too soft. Wife brought her own😄 Loved Trier and this hotel was perfect for our visit. Couldn't initially work out how to dispense the shower gel- but that's just me.

Great location and secure motorcycle parking

Location was great! Short walk to everything we wanted to see. Parking garage on site.

The “AC” was not great. Room was very warm regardless of ac on all the time.

Location convenient for theatre visits. Varied breakfast buffet. Clean room.

Booking malfunction over booking.com. "2 adults, 0 children for 2 nights", with 2 names typed into the system. Arrival time (with both names) confirmed on day of arrival per email. Upon checking in, the hotel has the booking registered as a single room for one person. A hefty surcharge for the 2nd person was levied, no room change was possible. Quite cramped conditions (very small bathroom). The fault appears to lie with the booking.com system: if you tick "no" to the question "are you the main person booking?" all persons are counted. If you tick "yes", only 1 person seems to be registered. Desk and house personnel seem entirely indifferent.

We had a large bright room, with large comfortable beds and a bathroom with a tub. Good location right by the Trier shopping street, but on the opposite side of town than the Porta Nigra.

Only thing I could complain about is that the whole room is covered in old looking carpet. But overall not a problem.

Spacious room, good location, great breakfast.

Lighting could be better, difficult to read a book.

It was very cold in the room firs day. The hetting was closed.

Central with easy walk to city centre. Clean, modern room

The rear of the building looks abandoned.

very good location

the parking lot is extremely unfriendly for big cars. unfortunately, we scratched our car while attempting to park in the garage

I liked the location a lot. The bed was comfortable and clean.

The underground parking garage is super tight and I had to go back out. I also did not like the A/C in my room. The sun heated up the room and it got pretty hot.

An excellent location, in the centre. Rooms at the back of the hotel are very quiet. The hotel is clean and the staff are helpful and welcoming.

No complaints at all :-)

Good place to stay, from a walkable distance to the city center. Very clean hotel with polite staff.

We have experienced problems with the air heating (quite noisy) and the water heating which was not working properly early in the morning. Besides, in one very busy moment of the day there was only one lift available. These seem to consist in measures to reduce costs, but with bad consequences for the clients.

Excellent location. Comfortable beds. Clean. Nice lobby and restaurant

Waiting for the elevator took forever

It seems to we were charged a different rate each day for our rooms on our receipt, increasing by 10 Euros each day for both rooms (mon-wed 3 nights). This did not make sense and we should be reimbursed.

Got there quite late the gentleman on reception was very helpful and well mannered the room was a decent size and warm and clean nice size bathroom with a good shower system

No complaints