Close to airport,

Most of reception staff were lovely but bar staff not so lovely, I stay here alot my room was very small, the mirror light in bathroom didn't work there was no side lamp for Wen u were in bed there ceiling lights didn't work.correct u couldn't switch one off and leave one on and when u did switch them off a green light stayed on, the last time we stayed my partner left a tracksuit and room staff didn't hand it it and we no it was definitely left there, the we played for a Kate check out and twice now the cleaner has just walked in our room at 9.55 in the morning to clean when we were not checking about till 11, the tap in the bathroom socked is every time as it took powerful for the size of the sink and we had no access to the body wash as it didn't work and kept falling off the wall 😔

Nothing at all, overslept by an hour for check out, housekeeping come barging in without knocking, absolute rudeness from the staff.

Better management, how this would even be acceptable

Breakfast was good. Lots of choice.

No Earl Grey tea bags.

good location

beds were hard and our room was close to a busy road. that said the other side probably would have been sufficiently quieter

The way that the lady on reception dealt with my complaint.

The window in room 24L did not seal and therefore the noise from outside could be heard, making it difficult to sleep. The basin in the bathroom drained very slowly i.e. there was a blockage and the shower head leaked.

Convenient for the airport

accomodation basic but economic

Friendly staff. Free phone at front desk to organize a taxi for pickup

Was looking forward for a nice bath. But didn't had the plug to close it. And maybe a warmer blankets. Information about the Wi-Fi some place in the room so no need to go back and forwards to front desk.

there was nothing nice about the property apart from the fact it was cheap.

The radiators made a banging noise all night, so I doesn’t get much sleep. The car park registration was archaic and time consuming. No bed side light. The main ceiling light didn’t work. The room itself was so dismally basic.

It was close to where we were visiting. The shower was good.

The staff were at times helpful but I mainly felt like I was interrupting them. The bed was very small and the sheets smaller. Although the room was clean it was very dingy and the window was broken. We asked for extra pillows and had to wait until 10.45 for the staff to bring 1 pillow which was all they could find. This was after I had phoned and reminded them. Drinks at the bar were exorbitantly expensive.

Nothing

45 minute checking. The extra money I paid for breakfast was wasted. The bacon felt like leather. I'll never come back to this place.

Friendly check in staff. We were given a free upgrade to a room in the main hotel

The double bed was a small double. The room and whole hotel is dated and in need of redecoration. We had a couple of drinks in hotel bar. No ice in gin and tonic and the tiniest of heaters that were scattered about. The bar was cold. Terrible night sleep due to being over heated as bed so tiny

It is basic and a bit dated but fine. The staff are friendly and the rooms are clean and it is good value for money.

Location

Car Park: Full of cars left by travellers who have jetted off on holiday. You can't park. Hotel staff on reception were very rude. Room was freezing and lacking in furniture and bathroom supplies. Main bar is cold and full of portable heaters that don't make a difference.

Very good

Lodge,not available, I was told I had a upgrade, I think this was a down grade ok

Location

Very scruffy now. Worn and badly stained carpet.

access to airport

had evening meal booked with the stay but took half hour to confirm this with restaurant manager who couldn’t find that