Excellent

All good . One of the lifts was not working

Perfect location for food and drinks around the quays, Old Trafford Stadium and also shopping at the Trafford Centre. Staff were really helpful.

The bed wasn’t comfortable.

Good location for Old Trafford. Excellent value. Clean room and comfortable bed. Helpful staff.

Nothing.

Easy access to 2 tram stations allowed easy commuting, view of quays water front

Noone at check in most of the time, called down to reception multiple times and no answer 99% of the time over 3 days, checkout time no please or thank you...not very friendly service..and unhelpful, dated rooms

Location is great for Manchester, breakfast was beautiful and hot and a good variety, the room was very nice, clean, spacious.

A room with a view as we had before and this time was the view of a road and a roof of a building, that was the only disappointing factor

Nothing

Room and hotel was dated and tired Bathroom was not clean ,hairs found Staff on flat roof outside window at night

The breakfast was delicious and staff friendly

The decor needs updating

The location

Hotel needs some refurbishment. It's too dark inside. It's not a 4star hotel

The staff were helpful and friendly. The hotel was kept clean and the room was checked each day. The breakfast was really good and the food nice and hot. The location was good for getting out it was a 10 to 15 minute walk to Old Trafford Cricket Ground. The tram stop just 2 minutes walk.

Breakfast was good and a pleasant dining room. Good value for money. Friendly and helpful staff - hotel seemed well run. Lifts were quick to arrive every time and fast. Room had everything I wanted - kettle etc, hairdryer, good assortment of lights, chairs for two, TV, Wi-fi, bathroom provisions Parking arrangements good although spaces were narrow. Good blackout curtains. They seemed to have focussed on providing the things that matter rather than useless glitz.

Filthy windows throughout the hotel. Room was somewhat tired - old carpet, cracked tiles in bathroom, some worn out and dated units but this was probably reflected in the price of the stay. In mitigation, there was evidence that some things had been updated. Our upgrade promised a room with a view but actually looked out on a mossy slate roof right outside the window! I let this pass as the main benefit of the paid-for upgrade was the cheaper breakfasts.

Club room, comfortable, spacious, free parking, fab breakfast.

The fridge in the room didn't work

Good hotel location and view from room

Bed was too firm, and the shower kept pulsing instead of a steady stream

Breakfast, check in and staff.

Rooms were a bit tired.

Had a 2 night stay here,Ideal location for man utd stadium,corrie tour and trafford shopping centre.would stay again.lovely view from our room.free parking.

Pillows not so comfy.

Hotel staff wasn't helpful. We got 2 set of keys, only 1 was working. Breakfast price is higher than it's stated on Booking. The real price £11 vs £8.98 on Booking - not a big deal but adds up to the picture.

great location in Salford quays. a big car park. the breakfast was great and staff all lovely.

desperately needs a refurb. the rooms are comfortable but very old and tatty. this could be such an amazing hotel given its location

The location was great, near the tram and lots of activities available nearby.

Breakfast and location of hotel was good and the value for m9ney was also very good.

Nothing

Second time staying in hotel in recent months. Love the location. Can't fault staff or facilities. Room had lovely quayside view. Close to Metro stops, Old Trafford and restaurants in Media City UK.

Location. Staff were very helpful and hotel was clean. Free car parking is a bonus

Nothing really. Could do with a refurbish

English breakfast for my wife was very good. Our chosen room with view of quay was spacious, clean & tidy.

I personally, am not fond of large English breakfasts and would normally chose Continental style but very little choice and chiller unit too cold for the small pieces of cheese and salami - very tasteless! No rolls just sliced bread. Maybe they had run out?

For me location

N/A

Warm spacious rooms ,comfortable bed,great view of the water and efficient room service

The key wasn't working right on the door,had to go down to reception for another key which also wasn't working right .also ordered a pizza and it was average.

Great location for the concert we were attending at the Victoria warehouse and close to a tram link for the city centre Hotel room was clean if a little dated and the bed was comfy although it was 2 beds pushed together

Although comfy the beds were 2 singles pushed together with one mattress being higher than the other so a definite split down the middle making it difficult to sleep close together as you kept falling down the middle. The sheets also didn't fit the bed so woke up on a bare mattress with no mattress protector. The room was clean if a little dated with a vintage brown plastic hairdryer box on the bathroom wall. The bathroom was also fully tiled including the floor which was very slippy when in socks, an in shower non slip mat was provided but just for general non-shower walking to the toilet it was still slippy. The shower was dripping when we arrived and it took us quite a long time to find the perfect level to turn the shower dial to get this to stop. There was no bedside tables and no plugs next to the beds which was also a little inconvenient and the only table height plug available to use without having to crawl under a table to reach was for the TV so we had to choose between chargers and TV. The staff weren't the most helpful with no friendly chat whilst checking in and no offer to see if we wanted to upgrade for breakfast or anything in the morning which we would have done if offered. On check out we had to wait for 3 team members to finish chatting before we were acknowledged stood at the front desk and when asked how long we could park for before heading home felt we got a very sarcastic "well when did you check in"...4pm.... "Well you have till then" smirked answer. No how was your stay. Thank you for staying. Have a good day or anything. Although it did what we needed ... A clean bed for the night it's not somewhere I would stay again even with the convenience of the location.

The cleaning staff and the location

Rooms need renovating mattress need upgrading eg stains all over them. A couple of the Reception staff are rude. Tv don't work and even when you ask them to fix it they don't, key locks for the room need to be changed every day as the code doesn't work. The list goes on, bathroom are in need of a upgrade.