The fantastic view (from 9th floor) of the Imperial Palace moat, the lovely room AND the fluffy bath towels! Very clean and generous with bathroom supplies.

No complaints, but is there a reason some hotels no longer do bottled water?

great view, clean room, location close to Imperial palace, big parking, tasty breakfast (Japanese or continental)

The hotel had fabulous views overlooking the Imperial Palace gardens - best view we had in Japan! We crossed the road and had a lovely walking path that went all the way around the gardens that eventually gets you to Tokyo Station. Our deluxe twin room was fabulous! It was almost like a suite - a sitting area and sleeping area. There were a few restaurants within walking distance and the station was a 5 minute walk away. Breakfast that was included in the price was also excellent. The reception staff were very friendly and helped us to book lunch at a tempura restaurant in the Maranouchi Building - it was just what we wanted! Thank-you!

It wasn't located in a busy, bustly area, which was fine for us, but might not suit others.

central to everything and subways

no English Channel

Near transportation station, got a really nice view from my room. Pretty spacious room, comfortable and clean, good amenities. The restaurant also has a very nice view, giving nice experience during breakfast.

Confortable and clean room with a great view.. Running water doesn’t have any smell. Breakfast is nice.

Nothing particular

very small room but very clean and good facilities in bathroom

Located near Nippon Budokan

Clean spacious , beautiful view on the Imperial palace

Bar closed early , lobby is small

all outstanding

the pillows are not very comfortable to sleep on....

Wonderful location. Parking on site is a plus. Very clean room with good amenities (toothbrushes/toothpaste, razors, hair ties, ample amount of body wash/shampoo/conditioner). Attentive & friendly staff. We also enjoyed the delicious breakfast options.

No complaints