No black out curtains

The hotel was very clean and the staff was very nice and accommodating! Definitely would recommend to anyone looking for somewhere to stay in Cairo!

What I liked about the property was the location and staff the reception desk was amazing especially Mahmoud abdalhakam from the reception to include Samira from the 4th floor lounge and Amal from housekeeping 7th floor thank you for such great hospitality

I liked everything!

The hotel is nice and very clean, we love staying here. Definitely are coming back. The staff is beyond helpful. Got an upgrade and a complimentary fruits in the room.

The stay very beautiful and comfortable the reception very kind and smiley face I will always come back and very thanks to jihan Maria Rahma and nour from reception

it was spacious with large rooms

the rug carpet in the rooms gave me allergies, and I had to take my meds to be able to stay

staff

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Friendly, professional and helpful staff. Good location Large, organized parking Well furnished

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The staff are well trained and willing to assist

Some facilities need renovation

I had so much fun staying at this property. It took me back to the golden era of Egypt classic times. The rooms were clean, beds were comfy, I loved how flee blankets were available, every little detail was taken care of, the room service food was delicious and the staff are very professional welcoming and friendly, I can't thank you Enough for extending my checkout time fully free of charge. This is definitely NOT my first and last, you will be seeing more of me. Thank you so much Maria George, Rahma, and Shirred

House keeping should be more fast, they've been slow once.. but other than that they are fast and amazing

It was my pleasure to meet the reception they are very nice and helpful they present a good image of the hotel and all services is exceptional I want to mention gayed Maria Rahma nourhan ahmed lnaggar and Marco the manager thank you all

Comfort rooms Value for price Location in Heliopolis is great

Would like to thank all of the reception staff, including Jayed, rahma, and noor, for their welcoming personality I would like to thank all of Jihan Maher, the Guest Relations manager and Ahmed Abd el moaty and Ahmed Elsayed, for their great contributions toward making our stay better with many great gestures and welcoming services

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