L’emplacement et les personnels très gentil.

Près du port d’embarquement. Un des réceptionniste était tres agréable, et serviable.

On entendait tout ce qui se passer au port , trop bruit , ce qui fait qu on a tres mal dormi . J avais demandé un petit déjeuner très tot le matin vu que j avais le départ à 7h du mat , après plusieurs appels et une discussion avec ce gentil réceptionniste, il m a proposé un lunch box que je vais trouver a mon départ le matin , et le matin je n ai trouvé personne a qui parler , il y avait personne!! Seul l agent de sécurité qui m’a dit qu il ne savait rien a ce sujet , j’étais vraiment tres déçu!!! Je m’attendais a mieux…

La cercanía al puerto para poder coger el ferry a primera hora.

En nuestra segunda noche en este hotel para nuestra vuelta a España, hemos confirmado que todos los comentarios negativos son ciertos. La climatización de la habitación no funcionaba y tras pedir ayuda en recepción, nos dijeron que se encendería en 15 minutos. Pasó mucho más tiempo y la habitación seguía fría, a lo que nos dijeron, que había un problema general. Nuestra sensación es que no funcionaba desde el principio. En la habitación faltan cosas de las que se anuncian en la reserva, como secador y manta eléctrica. . El desayuno no estaba listo a la hora que indicaban y era muy escaso. Y en relación con los artículos de aseo, solo había para una persona. Tampoco había nadie en recepción para hacer el check-out. Una experiencia nefasta...

Confort and cleaning

Lack of options for food in breakfast and dinner.

L’emplacement est idéal et pratique pour prendre la traversée

Les chambres sont très bruitantes, un sérieux problème d’acoustique. Malheureusement nous sommes partis très tôt donc pas de petit déjeuner. Il faudrait penser à ne pas l’inclure dans les tarifs

La gentillesse de la personne de l accueil. Le calme le confort de la literie. L emplacement pour prendre le ferry bien reposé.

Nous avons eu a deux reprises des petits lits (1pers) pour mon mari et moi et nous n étions pas dans des chambres côte à côte avec nos enfants alors que nous l avions expressément demandé lors de la réservation. Le petit dej se degrade d année en année (cela fait 3 ans) plus de saucisse plus d omelette et de poivrons etc..

Nähe zur Fähre, gutes Essen, fairer Preis

Service ist ein Fremdwort. Um etwas zum Trinken oder Essen zu bekommen muss man gefühlt betteln.

The cleanliness

It’s expensive comparing to what they are providing.

Réceptionnists were very helpful Clean

Breakfast No grab bars in the WC/ shower rooms. For physically challenged people this can be a very dangerous

Good hotel and very helpful and nice staff. We needed a hotel close to the port for our trip and Onomo was a good fit.

Start the breakfast earlier like 7am would be good

My ferry from Tanger Med to Barcelona was 14 hours delayed, so it was convenient to find this hotel close to the terminal. Safe parking was also good.

I was sleeping - then suddenly at midnight a person opened the door to my room and pushed the bag I had in front of the door 1 meter in. I asked at the reception «What happened…» and I was told they had data trouble snd gave by mistake the room to someone else. 😱☠️I checed out and slept some hours in my car instead - after checking in and passing the customs with their trailer scanner and the police. They were still buildibg new rooms next to mine. Had to kill loud vibration on the aircon system three times in three hours - with a pillow 🤓

the location is great

dust under beds no toilet paper or bath towels in the room we had to ask for them tv not working breakfast is served until 8 am which is not interesting for people travelling earlier in the morning

The place was very clean.

I booked two nights (14 - 16 july 2023), I stayed in room number 229 in the first floor, the first thing they don'thave an elevatorwhich made it hard for me to lift my baggageto the floor. secondly, at the first night the AC went down the first night, and the technician came to check it twice, but eventually it wasn't fixed, I called the receptionist to change my room and he said there's only rooms with single beds, so I had to spend the night without AC, the next morning I woke with the power disconnected in the room totally, after I called them the sent a technician to fix it, as it was fixed things went well, I was waiting for changing the room but they didn't offer one untill I left the hotel the next day.

not close to entrance to Tanger Med 2

Every single detail, clean calm well designed... Kind staffw helpful 😁

We went to take breakfast at 9h15 and it was empty, and the staff sayed that there is no more ...

It was so clean! the staff was friendly and they even allowed us an early check-in which was amazing! The breakfast was good (not extraordinary)! and the bar even though small it was cozy and nice!!

the bathroom design wasn't counting for privacy! (good if you're traveling with girlfriend/spouse, not with a friend). and there was no hot water or toilet paper available!

clean and nice room

could never find staff, waited 30mins to check in then never saw a staff member again! we booked here so we could have dinner in the restaurant but there was no one there and it was closed! there are no other food options around as everything in the port is closed at 7pm, it was a disaster. we were given no information and couldn’t find any staff to help. the other guests around were all looking for food too and none of us could find anything

this is the perfect place to stay if you need to catch a early ferry

why do we always have to wait until 830 to have dinner? I actually didn’t get my dinner until almost 10 o’clock. It’s too late for everyone except the French.

everything was perfect; the staff ,the cleanliness of the room ,the food everything was perfect.

nothing