great location, great views

no toilet roll on arrival at 2am and no dish cloths or washing up liquid wifi won’t work

Staff were so helpful

We had apts D2, D5 tower 1 and D16 tower 2. D2 and D5 were okay.

D16 tower 2 was exceptionally poor. We were met with a filthy mop and a mop bucket of filthy water on arrival. Not very clean. The walls were filthy in all rooms. 3 forks and 1 knife for 4 people. No cooking utensils. No blind in ensuite- couldn't use this facility! Broken coffee table. No wine glasses. No proper dinner plates. No wine cork or can opener. Only 1 broken sunbed on the huge balcony. Again for 4 people! No cloths for cleaning. Nothing at all provided except toilet rolls and 3 sachets of shampoo. One key provided for each apartment. This was difficult with there being 11 of us. No sunbeds or chairs at the tiny pool. All of this relates to D16 tower 2. Apartment D2 tower 1 had no hot water from Friday evening until Monday evening. The toilet seat was broken and the bathroom door lock was also broken. The maintenance came but didn't fix the water only the toilet seat etc. Eventually my son fixed the water! Apartment D5 tower 1 had a completly broken drawer and other issues but I am sure that you get the idea. I contacted Blueline,who manage these properties, on at least a dozen occasions but they didn't get back to me at all. Neither Nicole or Carlos made any effort to resolve the issues. I will be perusing a claim against this company and Booking.com

The spacios and well equiped apartment with lovely views over benidorm , area around apartment block very quiet and very clean

Couldnt get wifi access , there were no seating or sun loungers around the pool decking area

excellent view, and very modern smart appartment

no shower screen in main bathroom and second bedroom mattress was very uncomfortable but those were minor issues compared overall

The large size of the apartment and Great views of Benidorm lovely outdoor swimming pool Beautiful Cove and beach round the corner.well equipped apartment with lovely kitchen. Nice size bedrooms with good comfortable beds.

The apartment is quite hard to get to as its on a long hill.

EVERYTHING

Pool was cold

Really modern apartment with all modern fittings, very large balcony with sea view, central air conditioning, dishwasher, secure parking, nice pool, gym on site, communal areas staffed 24/7 by friendly staff and clean, host contactable by WhatsApp and helpful, metered taxi costs €7-8 to the old town, within 10 minutes walk of the beach bars. TIP: to the right of the pool you’ll find a hidden elevator, use the key fob to call it and you can go to the ground floor where there is direct stepped access into the sea for swimming.

The below isn’t stuff that would stop us coming back! Uphill location a bit of a killer on hot, sunny days. A few more hygiene items, even sample size on arrival, would have been nice to last until we could shop for more; hand soap, washing up liquid etc. Some clean blankets or duvets on hand would be nice, the bedding was just sheets with a selection of throws we could use - some of us were too warm and some too cold in bed!